Pasteleria Y Panaderia La Ideal 2 — Restaurant in Kent

Went in as usual to buy a bread they have a new employee which seemed hesitant about prices my total came higher this time I asked for a receipt she said we don’t give receipts then this rude short women walked in an said we don’t have paper for printed receipts, I said okay well you can text it to me like it has been in the past. She said no we don’t do that it will only show your total we have never done that, I have proof of previous text with total amount and items purchased. Anyways she had an attitude did not give me a receipt you can not see what has been charge only believe there total. I know for fact she over charged me I have taken more bread in the past and total was not that high. Really bad customer service. As a You would pay debit card and they would text you Have been going for the past 2 years they use to give you receipts. Investing a little on your business would be wonderful for...

I would give 0 to the customer service. I think the owner should definitely look into this because is hurting the business. The same here , no pricing on the item, even on the receipt that is sent to via text or email jut the basic charged amount. I got 7 bread( baguette) along with 4 pastries to my surprise the bill was $33.00 dollars. I knew from that moment something fishy was happening. This is my first and last time and I would definitely not recommend this place. Rude customer service!! Per Washington laws RCW 19.94.390 Price not to be misleading, deceiving, misrepresented—Fractions—Examination procedure standard—Department may revise—Electronic scanner...

The customer service of this bakery is terrible. Yesterday I went to la ideal 2, and asked them if they do custom cakes I spoke Ale, on the phone and she said they don’t but La Ideal 4 in Burien does for sure. We drove a 2 hours just to go to La Ideal as soon as we walked in the lady like hide in the bake and when I called her out to talk about ordering a custom cake she just kept laughing at my family and I and said we don’t do custom cakes. We never do. When I know for a fact they do. Extremely poor customer service. She was rude, and could tell she was racist and didn’t want to help us because we...