Out of towners BEWARE. Evidently every Thursday this location is absolutely overrun by teens. My suggestion would be to have them sit outside as they are disrespectful and so loud I didn’t even finish my meal and ended up leaving after driving 35 minutes to eat here. Culver’s is a personal favorite but I understand now why the drive thru was so full because apparently the locals know about the condition on Thursday’s. I understand kids need a place to hangout but I would have liked to enjoy my $50 meal in peace. There were no napkins straws or lids on the bar area. They were playing games with the straws. The employees seemed just as overwhelmed as I was and I just don’t understand why the restaurant is a daycare for teens playing games and screaming. And disrupting other guests. Not a parent in sight!! I am so so disappointed by this experience and will never be back to this location. I highly recommend a manager doing something about this as it is causing them to lose business on a...
Read moreUnfortunately, it finally happened. I never thought I would find myself upset at the customer service from here. All because I didn't mention the full name of the Turtle pecan. I couldn't remember so I mentioned I wanted the turtle one and the condescending tone the girl took with me took me aback. I thought this possibly couldn't be it, so I tried to brush it off. Until I pulled up to get my order and the condescending attitude was in full display. I can't believe that for a second I thought of just throwing the ice cream right back. That's how hostile it felt the attitude. If by me saying turtle confused you, a simple task of asking a coworker who could probably help you understand would have been enough. Or even just saying that you're not entirely sure and if I could elaborate a bit more. Kind of sad because I love coming here for ice cream at least twice a week as a treat and to destress. I know it's probably a one off incident but it was bad enough to lead me to write a...
Read moreFirst time at a Culver's and Bethany helped me through the extensive menu. There's a lot there for a fast food place! I was treating my mom to a 'get out of the house' and she suggested Culver's in Kerrville. I'm glad she did because it was a real treat. The place was very clean and to be honest, smelled like an old fashioned Dairy Queen from before they remodelled their restaurants. Anyway, we both got a bacon cheeseburger and some fries and an order of the Wisconsin cheese curds. Omg, so good! Reasonably priced as well, everything was fresh and worth every penny. We got lots of food and it was about $30 bucks. No, it's not "cheap" but it's not cheap food, the quality is in every bite! I don't get out to Kerrville very often but I will definitely visit Culver's next time I'm around! Thank you for a great...
Read more