This place used to be one of the gems of eating out in Ketchikan. It has absolutely tanked in the last several years. I don't know if a mack truck with a winch could pull it back up into the light.

DINING IN: It is loud in there. And when I say loud, I mean that even if you have perfect hearing, the way it's set up allows the noise to bounce off walls, floor, and ceiling. You will be across the table and have to lean in, read lips, and talk loud to be understood. Having a 'nice, quiet dinner' would be easier with a pack of 7th grade boys in a mini van. The wait staff leaves a lot to be desired. Their attitude seems to be one of "we are doing YOU the favor by serving you." While I never expect anyone to kiss my backside, I DO expect at least a smile and 'glad you are here' vibe. The food is largely filler anymore. Cheap filler of beans and rice. While the portions are healthy, the food overall is kind of bland. The chips and salsa they start you with was almost better - if the 'salsa' was more than a marinara sauce. The menu is WAY too large. A good restaurant has a smaller menu in my opinion. Find what you do well (they used to do Italian and Mexican really well and their pizza used to be the best on the island) and stick to it. A large menu makes you do half assed work on too many things instead of doing a few dishes consistently well.

ORDERING FOR DELIVERY: Sweet mother of god this one drives me nuts. 45 mins to an hour delivery time, even if you are literally less than a mile away from them. We live on an island! I get that traffic can be tight sometimes but really? They charge a $3 delivery fee to cover gas. I'm sorry but the mark up on all the rice and bean filler is plenty enough to cover the gas on delivery. Perhaps if you cut your menu down by about 50-60%, you wouldn't lose so much money tossing out stuff that goes bad. Maybe you could make more stuff from scratch, too. The last three times (in about a 5-6 month time) I ordered for delivery, it took a minimum of 80 minutes to get to me and it was cool or outright cold (the cold one was two hours from time of order and the kid looked high). Don't bother calling to complain, you will just get even more ticked off with their paltry offer to 'make it right.' They offered me half off my next delivery. That is when they lost me. I can make better tasting food for less cost and have a better atmosphere at home or take my money elsewhere.

They USED to be amazing. They USED to care about food quality and the community and people who eat there. Now it seems all they care about is money and that is pretty sad for us who knew how awesome they used to be.