Starbucks — Restaurant in Kingsport

Went in to get the bogo coffee today. I drink a lot of Starbucks, favorite coffee place. The woman said I can only get a grande, I told her that wasn't the case, it says up to $10, free coffee for equal or lesser value. After that problem was solved, she tried 2 times to charge me the $16 for the 2 coffees. She finally got it right. Must of thought I wouldn't catch onto it. Then on top of that, the person making the coffee said, "when you order no ice we only fill it up to the fill line." I've never heard that in the 10 years of going to Starbucks. She was rude about fixing the problem and I really didn't appreciate the hateful attitude I recieved from this particular woman. I write a lot of good reviews, but this was by far the worst experience I've ever had at a Starbucks. I blame target for hiring these people as well. I've gone here a ridiculous amount of times, but will not ever go back. I will literally drive the 5 extra miles to go to the corporate Starbucks. If you want bad customer service, and want to be overcharged, this Starbucks is for you...

The past handful of times I’ve used this Starbucks has always left me irritated and coffee-less. Their customer service has always been TRASH so I’m not surprised that today isn’t any different. Most of the time lately they can’t do any hot drinks because something is broken. There were 6 people waiting for orders already placed and about 5 in line. There was zero signage that they couldn’t do hot drinks and not one employee cared to let anyone standing in line forever know that their time is being wasted if they want a hot drink. I will from now on being getting my coffee at the corporate store up the road before coming to target. Honestly with the amount of reviews I’ve read about this location I am not sure why their owner isn’t intervening. At this point it appears they flat out don’t care how their investment is doing. Someone just made a 1 star review 15 minutes before me if that tells...

I stood inside Starbucks for 5 minutes while two people behind the counter ignored my presence, did not even say a word to me, did not even look at me and did not greet me. I was under the impression that they were closed- at least it looked like they weren't going to be serving me anytime soon that morning, although two other patrons were greeted and served while I stood with my children and was humiliatingly ignored. Target is going to hear from me about this locations apparent racism. The more I share my story and experience with others, the more I am told that it looks like they were discriminating against me. Not that it should matter ANYWHERE, but I am not white. The other patrons in the store who WERE served and greeted were white. That is the ONLY difference between me and them when I walked in and was treated...