KFC — Restaurant in Kissimmee

This was so horrible! We ordered for about 90 dollars. Our entire order kept being wrong and there was bones in the chicken when i had paid extra for it being the ones without bones! We didnt get ANY dippings or our sodas and we complained many times we were missing it. Yet they just started giving us more food or other stuff when we just was asking for the dippings, until i had a rough tone to them and they just gave us a bunch of 1 kind of dippings, not the one we ordered though. It took them long of trouble waiting for these dippings and cups. There is giant spots of mold by the ventelations. Im not talking tiny im talking a spot of the size of a medium big dog! And it was dirty and the service was just so terrible. One of the workers went home in the mid of making an order also! They looked like they had no idea what they were doing, and it wasnt busy’ yet some was running around while others were walking around not doing anything but looking. I didnt take any photos, yet now i regret not doing that. But their bbq...

Idc if this is the closest location to you just don't do it it's horrible the manager on duty Wed may 31 2023 between 645-7 pm with the purple hair was unprofessional to say the least this location was a absolute joke when I arrived 3 people walk past me looked at me and didnt help me the young girl with glasses and braids was the only one who stopped.... I called over 14x no answer except the 2x I was hung up on so I drove 15 minutes to them my order was not to expectations they bagged my fries and slaw together why no clue he manager was the one who admitted doing that smh I didn't even get part of my order I went there to get a refund she said she couldn't do it never heard of that but ok .... she then tells me I can replace your nuggets ain't no way I drove 15 minutes for nuggets after spending over a hr calling their location and also the customer service line definitely losing faith in kfc never returning to that...

This is the 2nd time of me eating here since I've been in Florida, there won't be a third. The chicken doesn't stand out like a KFC should. The service is questionable, we ordered through drive thru and the employee started snapping on us after we asked for Nashville sauce. Not sure if she was taken off drive thru but it seemed like a different lady finishing our order. So we get our food and go park I grabbed a piece of chicken and started eating while looking for utensils and stuff. Come to find out there were no utensils, no condiments, my sons food was cold and the rest of the order was wrong. So we go back and the in training manager offered to recook our food. I just wanted a refund this time so she asked the manager Maria to help her. The whole time Maria is side talking about giving the refund. Her customer service is Not Polite and her smartmouth she needs to work on. I will NEVER...