New China Restaurant — Restaurant in Kissimmee

I am extremely dissatisfied with my recent experience at New China. I placed an order through Uber Eats, and not only did they mess up my order, but when I attempted to resolve the issue, I was asked to make a payment via Zelle. The request was already suspicious, as I was directed to a number that didn’t accept the payment, and despite the payment being successfully processed on my end, the restaurant claimed it didn’t go through. Kia, the person I spoke to, then insisted I send the payment to a different Zelle number, which was completely unprofessional and frustrating. After several phone calls and a lot of back-and-forth, Kia finally agreed to fulfill my order, but only after making me feel like I was being scammed.

To make matters worse, when I finally received my order, it was nothing more than scraps, which is completely unacceptable for a customer who has already paid. I’ve been a loyal customer of New China for years, but this experience has made it clear that I can no longer trust this establishment. The lack of professionalism, the mishandling of payments, and the poor quality of service have left me extremely disappointed. I will not be ordering from New China again, and I would advise others to be cautious when...

Updated: My Sister & I spent at least $51.06 in here a few minutes ago. We bought Combo's and 2 sodas. I asked for the 2 extra free sodas we should've gotten with our meal. I was told by the woman in front, "NO." I asked her, why not, after all I just spent. She called another worker in the back. He didn't want to give it to me either. I pointed out again, that we spent more than the special combinations, that give free sodas with each order. Then he agreed to give me one. I told him to forget it. I hope they enjoy every penny we spent there, because we will NEVER, buy food here again. POOR CUSTOMER SERVICE...

New China, maybe you should make some changes. If I spend over $51.00? You can spare a soda or two.

*Keep In Mind - I'm originally from Brooklyn, New York. They have some of the best Chinese food. They give free sodas, when you spent over a certain amount. New China, does it with Combo's, but oddly, not with the Combo's we purhased. But the best Chinese ever? Would be a little unknown spot in Williston Park, New York called Chen's Kitchen (126A Hillside & Willis...

Best Chinese restaurant in kissimmee. Matter of fact, best chinese restaurant I have ever had. My family comes there so much, they already know whenever I place an order. Prices are excellent and the portions are above average. Till this day I have not seen a chinese restaurant that have the same prices of new china, give the same amount of food as newchina, and still taste amazing. Lin garden doesnt even come close to new china. If you wanna come to new china, i recommend trying their fried chicken, especially with garlic sauce. I swear they put crack in it because I crave it whenever I'm hungry. Its the best fried chicken I have ever tastes. Beef and Broccoli and their lo mein is fire too. Order it hot and spicy and its a flavor bomb. I normally order a lunch special, so unless your really hungry, you can eat it in one sitting. One lunch special can easily feed 2 people for lunch. Food is always consistent, I have never gotten...