Cancun Mexican Grill and Bar — Restaurant in Knoxville

I have never left a Google review in my life. Here I am with my first one. I've been upset on my porcelain throne all evening, so everything I'm about to say has been thought out, typed, edited, submitted for peer review and comparison to control groups, reviewed and retyped.

I walked into the place and the host staff could not have been less excited to see me. After making a glorious toss, all her belongings made it safely onto the stand, which was incredible as her pupils had been rolled far enough back to see her lizard brain. After counting the three of us, she asks if we need two menus. Understandable, some of us that were present in the party are illiterate, but there was no way she could have known that.

After being seated at a table that hadn't been cleaned yet, we waited long enough for the commercial break to end before our table was seen to. I remember because the Corona ad made me giggle in these post pandemic times.

After a riveting round of whatever sports was on the telly and back to another commercial break our server finally comes over to our table. I presume it was to ask for drinks, but they never said anything, simply dropped the chips and salsa and then stared at us. After what might have been a romantic moment, had my wife not been there, I finally asked for a soda water. Boujie, I know, but we all gotta live a little, amiright?

Sometime into the evening, we received the drinks I had almost begun to reminisce over. A tense round of charades later, we have ordered food!

We get our food, tenders for our illiterate compatriot, shrimp fajitas for me, likely the culprit of my current condition, however, it's undecided, and a humble bean burrito for my gorgeous wife. It was about this time a roach the size and temperament of Roquefort, from the Aristocats, appeared. Though I'm sure 'twas merely curiosity that drove our uninvited dinning guest to make company with us, my wife dispatched forthright. A prayer for our fallen fellow.

When my now, attractively, furious wife directed her rage to someone that wasn't me, the server found his voice and said "the managers not here." Which is curious because a sever at a different table was telling HER guests she was going to get them?? I must find a way to replicate this schrodinger state of existence. So that perhaps next time I can both have eaten at, but not eaten at THIS restaurant. My only regret is that I could give this a...

First, I'd like to start by saying I recently ate at this particular location. But I have eaten at multiple locations within our city.

Now, with that said. I've never had a bad experience with work staff at any of the locations.

They have the best salsa of many area Mexican restaurants. They have a great variety of Mexican foods on the menu. Along with alcoholic and non-alcoholic beverages. I prefer unsweetened iced tea with lemon and it's always so good☺. The menu also includes dessert and a child's choice menu.

Let's talk about a few food items I have tried. Their beans and rice are always good. I usually try some type of combo meal. Where you make a choice of three items with beans and rice included.

It has and continues to be my experience that the beef and chicken filled items ie burritos, tacos, and enchiladas don't taste good. The beef is ground and the chicken has been shredded. I've even tried different toppings and sauces, yet still the same outcome, not good😕. The meat just taste weird. Could be the seasoning, I don't know. One thing I can tell you is that the weird taste is consistent throughout the different Cancun's locations.

On a more positive note they are very reasonably priced. The restaurant and the restrooms have always been very clean. During this most recent visit our server Oscar said, I was bonita (pretty) and I wasn't the one paying the bill lol Thanks...

After all the great reviews, I was expecting great service and great food. I'm travelling through town, staying at Motel 6 next door and walked over. Carlos was my server. His service was borderline rude. Not a smile; when I asked about Cabernet Sauvignon, he just said no and stood there, so I ordered water. Then, having only a minute or 2 to look over the menu, he said: "Which one?" What ever happened to: "Do you know what you'd like to order?" My meal came in about 5 minutes - very fast service and great food! When I was done eating, he just grabbed the empty plate, took it away and returned with the bill and practically dropped it on the table. I wasn't sure whether to give him my card or pay on the way out, so I left my card on top of the bill in front of me as I finished drinking my water. Rather than excuse himself while reaching for the card and bill, he just grabbed it and off he went. When he returned with both copies, I wrote on the back of the merchant copy: "I would have given you a bigger tip if you would have been friendlier. Maybe you're having a bad day." I gave 15%. He had no manners. Because I was dining alone, maybe I was rushed out of there for whatever reason. Still no excuse for...