Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Kyle

So my husband and I went into the store at 7pm on 12/28/24, we hadn’t had Papa Murphys in so long, drove from San Marcos, wasn’t greeted even though the store was empty, the male manger on duty I'm guessing pops out from the back and asks if we’re picking up. We said we wanted to place an order. Manager says they can’t take in store orders. I ask if the kitchen is closed? Manager says no we’re just only making online orders, because we have to save enough pizza dough for Wednesday. My husband asks if we should place the order online? Manager says we could place the order online but he’d rather us not because like he said they’re trying to save the pizza dough they have until Wednesday….

Me and husband just looked at each other really confused and politely told the manger it’s ok and left. Honestly I’m still really confused about the whole situation…

Turning away customers? Wednesday is 4 days away? Making us feel bad if we did place an order? It was just really weird.

A big part of why customers love Papa Murphys is because it’s one of the few pizza places you can customize your pizza during your visit and watch as it’s made.

I’m sure this manager was told to only serve online orders, and I really don’t understand the “only having enough dough to last until Wednesday” but it’s really sad to be treated like trash as a customer, I can’t imagine how they treat...

This has nothing to do with the pizza because I do like it. This review is based on how I was treated when I called in to inquire on how to get a code so that I can enjoy the online discount for the day. The male employee asked if I was a part of the rewards program. When I responded, "no" he laughed and told me "well then that is your problem" his tone was rude and made me feel dumb. I asked how I could become a rewards member he refused to explain it to me and made me feel embarrassed that I even called to inquire. When I asked to speak to the manager Natasha, she responded that her employee "didn't mean it that way" and that if I wanted to become a rewards member I had to come into the store a do it. Which after researching is a lie. She made me feel embarrassed for calling in to inquire about a code. Unfortunately I don't think I'll be ordering pizza from here again. I am a small business owner and would never treat or talk to my customers the...

I frequent Papa Murphy’s at least once or twice a week, and I have yet to be let down. The pizza is consistently top-tier—fresh, flavorful, and generously piled with high-quality ingredients that actually taste like food, not cardboard disappointment. The staff operates like a well-oiled machine—quick, efficient, and polite. Special kudos to the young gentleman working the front; not only was he respectful and professional, but he practically sprinted to assist me, which made me feel like I was picking up pizza from a Michelin-starred gym. He knew the menu like the back of his hand and offered great topping suggestions for my picky family.

All in all, this location runs like a pizza-powered dream. If you want fast, friendly service and reliably delicious take-and-bake pizza, this is the place....