Chili's Grill & Bar — Restaurant in La Mesa

Worst hostess experience ever. I arrived at 7:15 and was a party of one as my friends are out of town. I always get bad service when I dine alone which I hate, but have come to expect in this obnoxious extroverted oriented culture. However this experience takes the cake as worst one yet. I was first offered to sit at some kind of communal table in the bar with a family. I said I don't like eating with other people. If they were all strangers then maybe but not a family as a single man, it would be too awkward. I had to wait 15 minutes to get a different table which was understandable I suppose, although most places would offer to seat you at the bar, which didn't happen here. I was texted on time and I saw a small 2 seater booth which I assumed would be mine, and I was perfectly fine if was going to be. I was instead however sat a half booth, half 2 chair table. The hostess walked in front of me blocking the seats, but I prefer the booth anyway so I went to sit there thinking ok I'll have a large table and just sit in the booth which is what I prefer anyway. However when I sat the whole booth jerked up, and I tried to slide down but then it tipped way towards the left, and all the hostess said was "yeah it's like, not good." I moved over to the chairs with a dirty look on my face, and received no apology just as I revived no warning in the first place. I'm a young heathy male with quick reflexes, but if I was an old lady I would've fallen straight to the floor and broken a hip. My waitress wasn't much happier than a bitter lunch lady. The menu also doesn't show the margarita prices anymore, it just says to go online for "additional information." Extremely deceptive and bad business imo. I ordered the shrimp fajitas and by the time they finally came the shrimp were cold and I had to go and find that awful hostess just to get a spoon for the cheese, sour cream, salsa and guacamole. I was never asked if I wanted a refill on anything except the chips which seemed like they were used. I'm not kidding. There were old salsa stains on the lower chips that I know I didn't put there and they weren't hot when they came out. This isn't the first bad experience I've had at a chilis but this was by far the worst. Even the floor at the next two tables was as filthy as a rural strip club. I'm never going to a chilis anywhere again after this atrocious experience. I've been to dozens of local restaurants that are still doing well despite the pandemic and all the other bs in the world, but these mega chains seem to have thrown...

I have gone to this Chill’s many times and the inconsistency of there quality is making me not visit this place anymore. Last night I placed an order to-go. I have a number of times and even with my experience in the past I decided to give it a go. The steaks we ordered one came to us not even medium it was more rare then anything… it was ordered as medium well, but you couldn’t even see a line of cooked meat. It was just red…. The kids meal was missing it’s drink and the corn on the cob was mushy and gross. I even noticed my order was missing an item and mentioned it to the delivery driver thinking maybe she left it inside. But her answer to me was “well they didn’t give it to me…” I hate the fact that Chili’s uses door dash for their deliveries even when you get them from the website. Your stuck with the wrong or missing stuff and no one wants to help to fix it. Like I said this isn’t the first time. Before it was mid Covid and I took it as under staffing or just a bad day. But it seems they can never get it right down at the Fletcher Parkway Chili’s. For being a business that pushed to-go orders during Covid, these orders should be the easiest and come out 100% every time. So fair warning to whoever goes to this...

Not so good I went to get food to go. The greeter ask me how many, I said I would like to have food to go. She said ok someone will meet you over here, direct me to the east side of the restaurant. So I sat down for several minutes waiting for someone to come The greeter walk past while I was sitting down looked at her because I have been sitting there for quite a while. so she came by once more and I gave her another look as if the why it's taking so long. So then she says oh the person that's going to meet you is around the other side. Still not directing me to the cashier side of the other end. I get to the cashier Booth waiting for someone another person comes out and says oh I'm closed I forgot to put my sign up you can go to the bartender to place your order. The bartender was so busy I decided to go back to the checkstand booth to place my order by phone. Then someone came out and ask me oh can I help you, I believe her name was Nikki. I told her that I was just going to order by phone because I kept getting the run around.I would have given 1 * but she helped me and she did a pretty good job however I will never come in this place take out without calling first. Steven...