Papa Johns Pizza — Restaurant in La Plata

DO NOT ORDER FROM HERE!

I ordered a pizza special from them at 11:08pm on 6/24. I received the pizza at 12:05am. I will give them credit here, as the store called me the moment I ordered to tell me that the delivery could take about an hour or so to receive.

My order was a pizza with extra cheese, a few other toppings, and a soda. I paid extra for pepperoncinis and garlic butter, even though I thought they delivered their pizzas with that anyway.

When the pizza arrives, its suitably hot, but overcooked, dry and stiff. As if it was re-heated a few times; The bottom of the pizza is really dark brown. There are no pepperoncinis, or garlic butter or extra cheese. Infact, it lacks so much on cheese and sauce that you can see the bottom crust from the top.

I check google and their store closing times are displayed as 1:00am so I call them back by 12:20. The phone just rings and rings. I finally get an answer after the 3rd call to be told that they are closed already and that there was nothing they could do to assist until tomorrow.

So, I'm stuck with paying $25.00 + a generous tip for an inedible pizza and no other ordering options. Papa John's officially ruined my night. Domino's ended up saving the day.

They only received 2 stars because of the courtesy call to notify me it would be late. It would have been 1 star.

UPDATE: Nothing was done to rectify the problem. Reducing to 1 star. I will never order from this...

My daughter order pizza for her kids with a Credit card and when the delivery girl came my youngest daughter signed the receipt and didn't write a tip and the total amount and then later she looked at her account and seen that it was overdraft they took more than they supposed to cause the delivery girl wrote her own tip! The pizza came up to 20 and some change and she had the exact amount in the bank to order the pizza if she had the money she would of tipped no problem but no the girl decided to write her own tip and by doing that it overdraft her bank! So we went up to papa John's pizza in la plata and talked to the manager and basically he was taking up for her, he printed the receipt out and my daughter was telling him that that was not her hand writing. And a lot more was said but right now my daughter talked to the police at the station and they told her that she can have a case so that's what going on right...

Ordered from this restaurant today, driver gets all the way to my house and sits in blue car in front of my house. NEVER knocks on my door. I know this because I was sitting downstairs within ear shot of the front door. Drives off and they cancel my order. When I call them, whoever answered the phone was INCREDIBLY RUDE says that they tried to call me (my fault because I hadn’t changed my phone number yet) and that the driver “knocked on my door” he or she did NOT. I went out onto my porch and the driver saw me but DID NOT get out of their vehicle to deliver to me. They tell me to order again and wait another hour to have it remade and delivered to me again. I don’t care WHO was managing this store you need to get your story straight because I was outside when your driver took off with my food! Would rate zero...