El Sushi Loco Sushi & Mariscos La Puente — Restaurant in La Puente

I would say no stars but we need to add in order to post....as we walked in the girl at front was friendly the waiting bench was clean she said 20 min wait I was happy it was only about 5 min we were seated about 25 min later they took our order..... Close to an hour later our coconuts were brought out and our sushi was cold, after all 3 of my kids finished their meal and were ready to leave .... Our waitress FAVI never came to check on us... We needed straws and napkins, We asked a nice server if he can at least bring us tostadas and more drinks n he paged her on the radio and she came out with tostadas but never came back with our drinks.. We really wanted more michis, We asked the host up front to ask for our bill..... Since she never came to pick it up we assumed we needed to pay at the bar being the first time we were there and very excited to try something new and recommended we are not picky nor annoying type of customers but theirs a difference between bad service and busy service... It was not backei up like she mentioned the guy at the bar took the bill and money n handed to her so she can ring us up... I waited at my table for my change I can care less for 28cents she gave me the dollars change but not the cents amount and I really thought that was rude being the fact we had horrible service and we seen a family next to us had amazing service by som1 else I was upset.... If she's stealing change from guest I wonder if she steals from the restaurant.... She still had the nerve to stand next to me wile I was getting ready to leave to c if i leave a tip... Uhhh no women u shouldn't be standing around, start cleaning the table her hands were in her pocket with to much time in her hands... Working in the restaurant industries I have always left tip good or bad service to make them try harder but our experience here was not good and the food wasn't that good either...

I used to love this place. I would go there for special occasions but they have been slowly degrading over time. Their menu items are inconsistent as the portions would change or taste different. On occasion I ordered one item and it was huge, so the next time I ordered with a friend to share. But it was a normal 8 piece size instead of it's 25 pieces. The service is also inconsistent, as you would have great waitresses one day and horrible ones the next. I remembered that I brought a large group of friends the last time I went and the waitress basically ignored us as we wanted some refills of our drinks or new utensils and also waited 18 minutes to get the check. We had asked her multiple times to bring it and she never did. We even had to wave her down. We were never rude to her or asked for any weird orders or anything. We basically got tired and got up and asked the front desk to give us our check. The waitress that was assigned to us panicked and ran after us and said she had just gotten the check for us. We just straight up told her that she took too long to get to us. I was really embarrassed for suggesting this place to my group of friends. We all told the front desk on the horrible service we had received and they ignored us. We also wrote reviews on their website, and no response either. This place doesn't care for it's customers or food. The only thing that they have going is the combination of mexican cuisine with japanese. The parking sucks, the service is horrible, and the food quality is...

this was my experience with El Sushi Loco,,,,after seeing and hearing about it,,,I gave a shot,,not once but 3 times and this is how I see it,,,,food is okay, good but nothing out of this world, not your typical sushi,,,they need to stop putting the orange chile sauce in everything,,,and so much of it,,, in the other hand,,,can say the same thing about their service,,,that totally SUCKS all 3 times I/we had to wait to long for service, place has never been full during the week lunch time,,,can only imagine how worse it would be during the weekend,,last time I was there table was dirty, the menus were dirty and our waitress, suck big time, slow, not once did she come to see how everything was,,,cause I would of have complain,,,,also in our last visit we order 2 kocteles de camaron with the pulpo,,,and both were camaron only,,,after we ate for about 10min cause our waiter never came back,,,we told her what we had gotten and all she did was blame the cook,,,and went to talk to him, I would guess, she came back about an other 10min later with a small plate of pulpo for us to add to our cups,,,,that was not professional at all,,,but then, is just El Sushi Loco,,,,right? well had it and there is no reason to go back.......and the price is not reasonable for the food and service your...