Burger King — Restaurant in La Vista

Today for breakfast I went into the drive thru at this location. Every single thing I wanted me and my grandma had to repeat multiple times, it seemed like the cashiers CHOSE to misunderstand. It's not even like I have a heavy accent, my grandma does have a bit of one but I was the one ordering. We ordered 5 croissanwiches, a peach Fanta, a single order of hash browns, and a coffee with creamer. Every step of the way the cashier sounded confused, she thought I said whipped cream instead of with cream, and got confused as to what drink I had ordered. When I drove up we waited 15, maybe even 20 minutes for our food - there were only two people in line ahead of us, one of which had gotten there after us and still got their order in faster which is ludicrous as I'm only ordering for two people who already know what they want. Even at the window the cashiers were still confused about what I had asked them, and they even disagreed amongst themselves, which should be impossible as they both have a screen with what they keyed in on there so even if that screen was incorrect they both should agree. Additionally, I received two orders of hash browns, one of my croissanwiches had sausage even though I specifically asked for ham (and like the drinks and such, I had to confirm it multiple times), and my grandma's coffee had no cream in it. Then I ate my hash browns, and found this white thing in one of the potatoes that was either a rock or a tooth. Fix your damn store, Burger King. I am not going to any Papillion-La Vista...

Decided to buy Burger King's new "Quarter Pounder King" for my husband which is listed on their 2 for $6 limited time deal because it looked like it had cheese (bonus because he loves cheese) unlike the Whopper which is what I usually order for him. When I got them home and he unwrapped them, we discovered that not only were they devoid of cheese, but had 10 .... no not a typo....10! pickle slices on each and the burgers/buns were smashed so flat he asked me if I had accidentally dropped the sack they were in and stepped on it! I felt horrible to be serving him these as a meal since he had worked so hard all week and was looking forward to burgers. I actually tried to call the Lavista, Ne location to let them know they were not making the new burgers in the way the photo was depicted on their ad, but no one ever answered the phone. Then tried to find an email site for either the Lavista location or the company itself, but apparently the customer has no resources available if needing to contact them for any reason. Sadly, customer approval/ satisfaction does not rate a contact source of any kind. Buyer beware I guess ...check your order even if it means completely holding up the drive through line and unwrapping every single burger you order, otherwise you will have to just eat whatever they decide...

Food is cold. But more importantly don't dare fall on the raised concrete on northeast corner of building sidewalk. I tripped and fell down on the concrete on my way in for some chicken sandwiches and my life has changed forever due to my injuries. I reported it to two staff members inside, but am concerned the GM, "Nance", hasn't called me like the last one I spoke to said. I have no idea how I'm going to work and pay my Dr bills due to my injuries from their treacherous sidewalk. They didn't even offer me a bandaid or to call an ambulance when I was bleeding from 3 diff. parts of my body. Had to call 911 myself and pick myself up from the ground and just got weird humiliating stares from them. Never thought going out for some lousy chicken sandwiches would leave me injured and so humiliated because of the way the first staff member (well call him "Dougie" out of respect that he never gave me) he wouldn't take an incident report...