Subway — Restaurant in Lacey

First off I want to say, reading thru the reviews on here, several people have this Subway mixed up with the one down the street. This Subway does NOT have a drive thru. So some of these comments about ordering at the drive thru and their experience at Subway, yea, it's not this Subway. A lot of the negative reviews on here are related to a completly different store. This Subway is Always clean. Floors, tables, bathrooms, clean. Food is always fresh, I've never had stale bread, soggy veggies, old cookies, nothing. Now if I take my sandwich home and put it in the fridge for later, or course the bread gets crunchy and the lettuce gets soggy. That's not Subways fault. Next, online orders thru delivery services. Restaurants and fast food spots are all having to deal with the rush of online orders throughout the day. And for Subway where they're making each sandwich specifically how someone wants it, dealing with online orders and customers in store, when often there's only one or two people working, it's A LOT and understandable where the online orders might have mistakes. And the Subway worker doesn't get a dime in tip for the sandwich they made. The entire tip goes to the delivery driver, yet the complaint gets aimed at the sandwich maker?? So the quality of the meal is up to the person making the food but the guy who drops it off at the door gets the gratuity. These services don't allow for "tip outs" like restaurants do. So be understanding, be kind, be gracious. This Subway is a mile down the street from my house so we stop by there a lot. I see how hard the workers are working and the smile and energy they have to keep up thru their shift. Prices are best with coupons but food is fresh, store is clean and customer...

This has been one of my favorite subways to go to. I usually eat here two to three times a week. I went today for my normal dinner run but was met with some of the worst service I have ever seen. As I walked in one of the employees was singing which made the restaurant have a friendlier atmosphere. We talked for a minute or two then he co ntinued with his prep while another employee helped me with my order. This employee did not listen at all and continued to make mistakes with my order. She was making so many mistakes and adding random toppings. As I continued to correct her horrible sandwich making skills her attitude towards me got worse and worse. I kept a smile on my face and treated her with respect and that just made things worse. In the end my sandwiches had been made correctly but it took another employee to jump in and help correct mistakes. Altogether I ordered two sandwiches that had been toasted. This took over 12 minutes to complete. As someone who has worked at subway and became a manager before 18 I have had the opportunity to train the dullest of the dull but yet this woman could not tell the difference between a footlong and a 6in. I ordered two footlongs and she had to cut 6 loaves of bread just to fulfil 2 footlongs. Overall be careful going to this subway, it's a gamble for good food and good service depending on who is working. Hope this helps sokme people, have a good day thank you...

The employee that served me did not say hi, was extremely sloppy with my sandwich and did not once make eye contact. He had a rude tone of voice and seemed to just get my order over with and get me out of there. This location needs to hire more sincere, friendly people. If you can't treat customers right, then do not work in food service! This is my second bad experience with this location. The first time they had run out of multiple options for my sandwich and were very rude about it. I will NOT be eating here again. Also, the receipt I received had barely any ink on it and was smudged so I couldn't even take a survey about my...