Jamba — Restaurant in Lafayette

Hit or Miss depending on which staff are working!

On a good day I love me some Jamba. Been on multiple occasions where the staff were super clean, friendly and the service was quick!

However, I’ve been disappointed twice now. On one such occasion the staff were wearing their masks under their chins and the girl making the Jamba was wiping her nose on the back of her hand and sneezed while making the Jamba without covering her face. Needless to say, we didn’t not drink our Jamba that day.

The juice itself is delicious and it would always get 5 stars from me if not for the staff. Their variety of flavours is exciting! The Watermelon one is my favourite when it’s in season!

I would rather make the drive to the Walnut Creek branch who have never...

I showed up at 6:21pm this evening to get an açaí bowl only to discover the door locked, the floor mopped and chairs up on the table. Another customer came up at the same time and asked, “they’re closed?!” to which I stated “they shouldn’t be”. Right then, a sulking teenager approached the door greeted us with an EYE ROLL, as though it was absurd that we were showing up in the last 40 minutes that the store was opened. Literally no greeting - silence and an eye roll.

I am sick and tired of dealing with poor customer service in general but this takes the cake. I hope that young lady never has to know what real...

This is the first and last time I go to this Jamba Juice. It was so crazy insane (a Saturday yes, but they should be able to handle it being busy). The staff was all over the place, no one really seeming to know their position, with tickets piling up and the staff not able to start new orders let alone finish what they had. I waited 20 minutes in all and watched as others behind me had orders fulfilled and mine was forgotten about. Staff realized it before I said something which was good, I wasn’t at all...