Starbucks — Restaurant in Lafayette

I started going to this location this year and let me tell you it has been a terrible experience. I order the same thing, every time I go there. I can tasted when my drink is made correctly and when it’s not. I called one day and spoke with Casey the manager. He wasn’t helpful, because my drink is being made wrong til this day. When you ask the staff to remake it, they’re giggling and laughing. I was Trying to establish what was funny. On October 23, 2024 at 6:50am, a black female was making the drinks. She has a very bad attitude, when I stated the ingredients weren’t in my drink. She wanted to go round and round until her co worker stated the ingredient was on the order. Why would you want to fuss with a customer? As of today, I’ll just start going to another location. I wouldn’t Waste my time visiting this location, the drinks are horrible. They will make your drink how they want to make it, not how you want it. I called after leaving and they had the audacity not to...

Trying to place an order and the girl could not hear me for the guy behind her that was cutting up, being loud and disrespectful. I told her he needed to stop so that I could place my order. She got the order wrong and did not charge the correct amount. I had to pay a second time because she didn’t charge enough. I told her had her little friend been more respectful and acted like he was in a public place, she would have gotten the order correct. Of course he just kept smirking at me like the disrespectful little jerk he was. When I asked to speak with a manager, he claimed he was the manager. Seriously??? A manager acts like that? He just continued to smirk like he was proud of himself. I can tell you that I pay way too much at Starbucks to be treated that way by a disrespectful little jerk named Mateo. CC’s, Scooters, PJ’s, Jet Coffee just to name a few will get my business from now on. Starbucks can have their high priced coffee and...

This store used to be great. Drinks are fine but it's not a good Starbucks experience. This was my second visit this week (in town visiting my mother-in-law). No greeting when I got to the register. Person just tied up the large garbage bag in their hand, slung it over their shoulder and asked what i wanted. The three drinks i ordered came quickly and were correct. But this is a very self service location. I know not to ask for a carrier as those are located near the door. So i have to juggle the drinks to the door, put on sleeves, and seat the cups in a carrier. No "Thank You." No "hope to see you again soon." I'm just a transaction. That's not how it used to be. No wonder Jet Coffee, a local place, seems to be so popular - they seem to be more than a...