I didn't get a receipt from the male cashier at the window who later on accused me of not paying...otherwise I would of used it to write a specific review. I drove up and gave the man my credit card, he gave it back, and said have a nice day...I replied saying ,"thanks, you too,". I get to the second window, the lady gives me my beverages, and asked me if the cashier had collected the money from me for my purchase. I said yes. I can hear him yelling from the back ,"I haven't collected from anybody, I didn't get no cash, didn't give no change,". She asks me again if he collected from me. I said ,"yes, with the man from the back". He's yelling some more from the back telling the lady to check her register to prove him right. She tells him that it won't show up on her register if HE was the one collecting money. I believe she goes back to his register to look at his register. When she comes back - she's handing me my food. She stops me from driving away and says she accidentally gave me part of someone else's order. I give back what wasn't mine and confirm with her my order. Everything is fine with me and her but when I drove away I saw her rolling her eyes. I don't know if it was at me, at the cashier, or just the situation. BUT, this is not the first time this same man gave me problems at the register before. I gave him chances as everybody makes mistakes. But this time him yelling in the restaurant accusing me of not paying and being completely two-faced is just outrageous. He's charged me for large meals when I asked for medium and received medium, he's double charged me, now accusing me of not paying. IF HE FOR SOME REASON DID NOT SWIPE IT RIGHT HE COULD HAVE...
Read moreI'm not one to post negative reviews because everyone has a bad day but this wasn't my first bad experience at this location and since I didn't get a receipt, here you go! When I went to order in the drive thru, I had to wait several minutes to place my order. The girl seemed really distracted and annoyed while taking my order then after I was finished, I heard her say "why did she order that?" I pulled up to get my food and she gave my cup covered in spilled coke, no receipt, had me pull up to wait for my food then the girl bringing my food was walking slowly while distracted by her phone. My fries were sticking together... overall icky experience. I still love my junior bacon cheeseburgers and chili so I'll be back to another location I'm sure. I strongly believe in whether you choose to work in the service industry, you should provide good service for tips or not. The girls working were way too comfortable for this to not...
Read moreOut of all Wendy’s locations I have been to, both in state and out of state, this location is by far the slowest location ever!! Orders my food, paid, and then was told that it would take a few minutes...15 minutes waiting on the side for 2 GoWraps?? I worked in the food industry for 10 years. Why does it take 15 to make something that is supposed to be done in 7?? I had to walk inside to remind them that I was still waiting!! There are 2 registers inside but only one is ever open because they “keep the other on training mode” even when they’re not training and they are in the middle of a rush. You have 10 staff members on the clock, yet they pass the baton to someone else to take an order rather than just step up and take the order. Their personal conversations can be heard well into the lobby. There’s more but I’ll stop there. Overall: Normal avg elsewhere- 5 minute drive thru This location-...
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