Lago Donut — Restaurant in Lago Vista

So sad to have to rate it 2 stars!! This place is in a strip center with a Starbucks on the other end. I wanted something for breakfast so I decided to go there instead of Starbucks since it is a locally-owned, independent, small business. The first thing I noticed was the the wall at the drive thru had what appeared to be "splatter" all over it from a spill, though it looked like it was spit from somebody. Not very appetizing! I ordered two large sausage and cheese kolaches and the guy asked if I wanted heated up. I said "yes". I also ordered a couple of donuts. Upon getting home I discovered that the kolaches were ice-cold....literally, as if they had just come out of the fridge. The donuts were OK though they didn't seem really fresh.

As I drove out I noticed that there were several cars in line at Starbucks and I was the only customer at Lago Donuts. Now I can understand why. Unfortunately, this little place has the opportunity to slay Goliath by providing a superior experience to its customers but ownership either doesn't have the vision to do that, or they just don't care. I really did want to support an independent small business, but no...

Just have to share a disturbing encounter from this morning that I believe our community deserves to be aware of to make informed decisions. My husband and I went to Lago Donut to grab some donuts before heading with the kids to the lake. I waited in the car while my husband went into the store. Mind you they have a sign on the door requiring face masks. When he walked in masked, the girl behind the counter who was wearing a mask around her chin, quickly pulled it up when she saw him. He selected and paid for our donuts and then looked up and into the kitchen. He saw 2 kitchen staff handling food that were not wearing masks at all. My husband came out to the car to tell me what he saw. I told him to take it back in, I was not going to bring those donuts home to our family. So he went back in, expressed his discomfort with the situation and was told since he walked out the door he could not have his money back. I would like support our local businesses but this is simply irresponsible!! We will...

Firstly, the staff member who assisted me was quite rude and inattentive. Her attitude came across as arrogant and unprofessional, which left a very unpleasant impression.

Secondly, none of the products had visible price tags. It was confusing and inconvenient not to know the prices in advance.

And most importantly - the donuts I purchased had a very strange and unpleasant aftertaste, strongly resembling old goat milk. I’m not sure what caused it, but the flavor was off - putting and made the...