The Original Pancake House — Restaurant in Laguna Hills

This is a review not for the consumer but for The Original Pancake House management. I could not decide on 2 or 3 stars. My husband and I have been going to the restaurant for more than 20 years and for an excellent breakfast just the way you want it, this was our go to place. We haven't been there for about a year and a half. Just had not ventured out for breakfast in a long time. Today we took our son and his girlfriend. We ordered our usual (and was really looking forward to it) the Spinach and Swiss cheese omelet delicately prepared, no brown. We ordered bacon and a side of toast. The omelet does come with pancakes but as a treat, I ordered French toast for all of us to share. My son and his girlfriend ordered pancakes. When our food came, the omelet was brown. The waitress was very apologetic saying that she had told the kitchen what we wanted. She took it right back and said they'd make a new one. We sat there unable to eat the pancakes and French toast as they didn't drop off the syrup with the food. When the waitress came back to drop off the toast, I said we need syrup. Finally got that, and then a little while after that the omelet showed up. It didn't have any brown...but it didn't have any swiss cheese either! When the waitress came back we told her just forget it, please take this off of our bill. When the bill came they took the omelet off but not the toast...we never even saw the side of pancakes that was supposed to come with the omelet! They took the toast off too at our request. So the French toast ended up being the main course instead of just something fun to nibble on. I certainly didn't want so many carbs and sugar, we really were disappointed. None of this would have ever happened back in the day. We highly respected the management and staff back then. Maybe it was an off day, I don't know, but we won't be back...

If I could have scored a zero instead of a 1 rating, I would have put a zero. I arrived at “The Original Pancake House” at 26951 Moulton Pkwy, Aliso Viejo, CA 92656 on May 29, 2023, with my two sons and my father and was seated at 9:11am. We are an African American family. What followed was very humiliating. We had to request, on several occasions, to be serve with coffee and juice and that eventually came. A white couple who had been seated at the same time as us was immediately served coffee. Two families, an Asian and a white came in approximately 10 and 15 minutes after us respectively and were immediately served coffee, etc. and subsequently the first white couple, as well as the asian and second white couple were served their full meal. Even though a white waitress had taken our order before the asian and the second white couple. The first white couple was also serve their meal. We waited for approximately 20 minutes after the asian and the second white couple were serve but we were not serve our meal. I got up and requested to speak to the manger who was the person who had seated us. I told the manager two other family came after us and were served their food, therefore, this was disrespectful and unacceptable. I showed the manger the families that were served before us and our empty table. As I was showing the manager, the waitress then was rushing out with our food with a bored expression on her face. It appeared that she did not care about serving us. The manager asked us to stay and the meal would be free. However, I advised the manager that a free meal would not allow me and my family to be disrespected and treated in this manner by “The Original Pancake House.” I cannot recommend “The Original Pancake House” to anyone because of the treatment...

I've always loved breakfast, but I've been disappointed by a lot of places. I was starting to think that I would never find a breakfast place that could satisfy me. But then, my partner took me to The Pancake House Original.

The moment we walked in, I could tell that this was a different kind of breakfast place. The atmosphere was warm and inviting, and the smell of fresh food was intoxicating. The restaurant was busy and we had to wait 20 minutes.

We ordered the Oven Baked Dutch Baby, which is a giant pancake that's baked in the oven. It was served with whipped butter, and it was so fluffy and delicious. We also ordered the egg Benedict, which was perfectly cooked with a runny yolk. And the Thick Sliced Canadian Bacons and Farm Style Sausage were so crispy and flavorful. But the best part of the meal was the Hot Berry Syrup. It had a delicious, natural sweetness.

We were so impressed with food quality and taste that we're already planning to go back. It's the perfect place to go for a memorable breakfast with your family, friends, or partner.

I used to think that I was a picky eater, but after going to The Pancake House Original, I realized that I just had high standards. This place is the real deal. The food is delicious, and unique.

The Pancake House Original is a hidden gem. If you're looking for a breakfast that will make your day, I highly recommend it. You won't be...