Zen Sushi — Restaurant in Aliso Viejo

The website does not work. The information on Yelp and Google is confused and misleading. There are too many places with this name and the web can't keep them straight with the help of people posting the wrong locations menu to a different place. All pretty confusing. Once you go over the wrong menu and get a family sized order together and call it in, you realize the menu was wrong and tou have to do it all over again.... So that was just leading into the front door.... I got in and was handed a sushi bar menu and a pencil and had to go thru the process of finding everything one more time on this new sheet. Got it done and the older sushi cheif starts correcting me on where you check for cut and hand roll. Not an issue but he did it with a pretty good attitude as if I just failed his little test. I remember a review that gave them a low rating because of a rude sushi cheif and I think I meet him! He wasn't that bad but not really a people person. The food order was fast in and out and I was on my way. The food was really good although the special sauce for the Night Roll was yucky. I hated the experience of trying to order online and deal with tech impaired ordering. But the food was good. I posted 3 pages of the menu as clear as I could with the room lighting from a phone. Menu pg1-3. These files go with the location and Zen Sushi name. If in doubt call or better yet, just...

5 Stars means I love it so I had no other choice!

My first dining in since the new updated COVID-19 guidelines and let me start by saying I was very impressed.

The lady helping us was so helpful and polite. I always say great customer service is always a pre-cursor to the type of experience you will have at a restaurant.

First off, the fountain drink cups were huge! I drink a lot when I eat so this was great and a bonus.

They have the usual rolls like Dragon Rolls - but I went for 2 Sushi Burritos, a Mango Roll and yes the tasty dragon roll.

The Sushi Burritos were delicious and were the best tasting I've ever had. The mango roll was new for me and it was delicious as well.

My partner ordered a Baked Lobster Roll and it was the biggest ("best") lobster roll we have had anywhere. It was warm too!

Again, the customer service was great. I can't reiterate this enough. I got refills without asking and the patio was shaded so it was great and felt safe.

I highly recommend this place. We came from L.A but the drive wasn't bad at all. Look at the pictures I am adding. I bet your mouth...

Just had a horrible experience with trying to dine-in. A sign at the door stated to sign in and wait outside so we did. Another couple walked up and put their names down then got someone's attention to ask how long the wait was. That employee said there was no wait and sat those people right away even though we were here first. We went in to ask why and were directed to the back patio by a man behind the counter who literally said to go ahead because we were there first. Once at the back an extremely rude woman immediately told us to go back to the front and wait. We tried to explain that we were sent back by a man behind the counter but she very rudely cut us off and told us again to go wait at the front, then shooed and followed us. She and the man behind the counter got into an argument and we were told again to wait out front so we just left. This will be my first and last time ever coming here....