Flame Broiler — Restaurant in Laguna Niguel

Today we stopped by to eat and the cashier "mari" was very rude. I was waiting to order the food and she made me wait standing there and said to me in a rude manner "I'm busy, so you have to be patient and wait, I responded that was okay but definitely felt very uncomfortable and told her to give a better customer service. She talked back to me and told me to leave the place, so rude and disrespectful . She was also bothering the guy that was working in the kitchen, telling him not to give too much food to the customers. ( in front of me!) Her attitude was bad, I can't believe the owner doesn't do anything to remove her. Definitely I will not come back there. I don't recommend this place to anyone here in the area . This lady has no manners and know nothing about...

I came in here and was greeted by Maria. She’s very nice and pleasant. This place can use an update. The owners should do a better job in taking care of this place. They need to do better with updating the place and with their food. The food was absolutely horrible. It tasted like days old. It’s not fresh. I understand they maybe had chicken made from the day , but how long ?? The chicken tasted so rubbery and so hard to chew because of how stale it felt. I would not be returning and anyone reading this don’t risk coming here. I get sad when I order food just for me not to be able to enjoy it and there goes my money in the trash. Please...

Got a coupon in the mail, figured I'd try them out . . . -Sign on the door at 3pm saying they were closed for 40 minutes . . . I waited. -Asked if she was sure she applied the coupon I gave her, said yes . . . she didn't. -Gave me a completely wrong order . . . I refused to accept it. -She said it was refunded . . . I'm guessing that was a lie. -Thanks for no food and making me call to dispute the transaction . . .

*no employee could read or speak English. Wouldn't mind if they were able to do their jobs. . .

NEVER GO...