zpizza — Restaurant in Laguna Niguel

It's very easy for us to go out there and talk negatively about the bad experience we might've have but when we have a good experience we normally just walk out happy and forget about it!

I thought it would be appropriate for me to take a few minutes of my time and recognize the WONDERFUL experience I had today. I work at a local business in the same shopping center at Z-pizza and had a pleasure of briefly meeting Sherman when he was sitting at my desk not knowing it was my desk organizing his stuff. We introduced ourselves and he had a very pleasant attitude.

I have had lunch at his place many times before and I definitely enjoyed the food but today I was very impressed that when I walked in he remembered me and greeted me with a smile. He was even kind enough to give me a free drink and a slice of pizza which was very generous of him.

This great review isn't just because he gave me free food but because of how he was interacting with all of his clients and employees and how attentive he was to everyone.

There are so many food places out there that have great food but what makes Sherman's spot so nice to go to is his excellent customer service along with excellent food.

I definitely recommend this place to everyone…go enjoy a fresh yummy food and get great customer service at the same time!

Thank you for making my lunch so...

Ever been too angry for a refund?

My grandma loved Zpizza. My mom, I and two littles went to this location thinking that since grandma liked it, it would be good. We were disappointed. Ordering was a hassle. We ordered pizza slices, garlic bread, and pasta with the sauce on the side (because kids). Pizza slices were reheated and came out after 5 minutes and we were told that they'd bring the rest out. 20 minutes after ordering, we got our garlic bread because my mom went to check where our food was and tbe bread was just sitting on the counter getting cold. The staff seemed more interesting in being on their phones, talking to their friends who came in, or goofing off. Again, we were told that they'd bring our food to us. 10 minutes after that, we got our pasta. Two orders and over half was burnt or under cooked. Kids couldn't eat it. I couldn't eat it. I was offered a refund but at that point, I was done. With two hungry children to still feed because they couldn't eat the food, I wasn't going to wait around and deal with that.

Save yourself the money and get a frozen pizza from the...

Been going to Zpizza in both Laguna Beach and Laguna Niguel for well over a decade if not 2 and never had a bad pizza until today. The "Large pizza" was the size of most smalls at honest pizza places, it was beyond under cooked, soggy and poorly sliced. Called in to let them know and was told to put it in the oven. $23.00 for what ends up being an undersized, 2 topping, inedible, take and bake pizza is a disgrace. Zpizza, has always been pricey but the quality justified the price I guess now they are just overpriced to put it mildly. You have lost a very loyal customer and I will tell everyone I know to avoid at all cost....