Juice It Up! — Restaurant in Lake Elsinore

Me and my family go into this Juice it up very often. This last time we went in the owners son made our drinks. We left the store got in the car and then tasted them. They were way TOO sweet. It was nothing like the drinks before. I called and let them know about the 2 strawberry waves we ordered at $7 a piece I might add, and the man who made my drink answered and once I explained to him my situation he was not very nice. He said I don't know what to tell you the strawberry wave is the easiest drink to make, you would have to be stupid to mess that up. Well sir I think you just called yourself stupid because they were so bad we put water in them to try and fix it. He then said hold on let me get them manager. He did nothing but lecture me about how easy that drink is just like the other man. I would have just preferred them remaking my drinks rather than give me attitude and act if though I was lying. He said well I would come back in and just buy something else... haha yeah no thanks after...

This is a new location, they just opened and we decided to try it yesterday. The place is nicely decorated. When we arrived there were 2 employees one taking the order (nice guy) and one blond young lady ready to make the juices. I asked for one drink and if we liked we were going to order more. The guy had no problem w that but the lady had an attitude about that. We decided to order two drinks of the same kind to avoid having an issue w the lady since she was the one making the drinks. After receiving our drinks I asked for a cup of ice and again she had the same negative reaction !!!!!!! so I decided to ask her -“ if you hate your job so much WHY DONT YOU GET ANOTHER ONE, you don’t have to deal w customers if that’s not your thing I work in retail and would never treat my customers the way you do !!!!! NEVER EVER !!!!She wasn’t very happy but as long as she is there we won’t go back PEOPLE BE AWARE OF THIS !!!! New location, New business, NO SUPPORTING...

Last week, I went to a Juice it Up in Redlands, CA and tried all the new horchata drinks over the span of a few days. All of them were DELICIOUS and I was impressed! When I came back to my home in Lake Elsinore, I wanted to get them again so I went to the location on Central Ave. The first time I went, I got the Strawberry horchata drink and was almost surprised when I received it because tasted nothing like the one I had previously in the week. It wasn't horrible to drink, but I was still disappointed because it wasn't great. Today, I decided to give it another shot and I got the PB horchata smoothie. Not only was I extremely disappointed, but I was disgusted. It tasted horrible and nothing like the one I had in Redlands. I wasted almost $10 on a drink and I was upset. Customer service was good, but I will not be returning to this Juice It Up because the drinks are not...