Wendy's — Restaurant in Lake Elsinore

Ordered the asiago combo, normal chicken, and specifically mentioned no ranch and no cheese at the drive thru. When the order showed on the screen, it specifically showed ranch and cheese being removed. I park and find out my sandwich has both. No big deal, the drive thru was empty and in my experience employees at drive thrus usually fix their mistake. I see they gave me no receipt I drove up to the order screen and the lady who took myorder the first time was on speaker again. So im thinking cool, i can explain the mixup. I tried explaining that my sandwich was made with both ranch and cheese. Easy enough right? The lady is wonderful and polite, this review has no reflection on her because she was very kind 5star for her. The problem was the pale boy who took the mic and rudely said the sandwiches come that way. So i explain that i saw on the order screen that my sandwich had the customization. At the window i mentioned they didnt give me a receipt, but they remade my sandwich. The boy had a rude attitude, but thankfully the lady was the one who i interacted with directly. Got my sandwich. Still no receipt though... so what the heck Wendys? Is there a policy that allows such behaviors from your workers? I never ate here before and after this, im glad to continue not gving my business to an establishment with poor management. These kids could learn a lesson or two about manners from the lady. A sincere...

Went here via drive-thru. They took my order without any issues whatsoever, and are not afraid to make sure said order is completely correct.

For those who haven't eaten here before--like me--they were patient when I told them that I was still deciding. It didn't take TOO long, but I was a little surprised that there wasn't any attitude (unlike somewhere like McDonald's..)

Their burgers are.. wow. I thought the square beef patty would be tough to chew, but it was the exact opposite: said patty was juicy and chewy upon first bite, so their way of never using frozen beef (or at least not freezing it) seems pretty accurate. My burger was still hot even after I drove away. Awesome.

The only thing bad was.. the fries. The fries are way too salty. Think I saw somewhere that they use sea salt, but even then.. that's way too much. The texture of the fries seem okay besides that.

Overall, I think this is the kind of place you would go to if you ever want to take a break from the popular In-N-Out Burger (due to the burgers being "too much".. I can't exactly describe it other than that) but want something better other than McDonald's and even Burger King. They've got great service too, which is a...

This is the worst Wendy's ever. I had a terrible experience for the second time now. Usually I try not to go back to a place I have a bad experience at, it has been over a month since the last visit. The crew was craving chili and baked potatoes here on a rainy day and it sounded good so I decided to stop. First of all I spent forever at the speaker getting drenched in the rain with the window down waiting for the person to take my order, then she stopped and went away in the middle of taking my order. We ordered Three (3) small chilis with cheese and onions on the side, a classic bacon cheeseburger, and two (2) sour cream and chive baked potatoes. We received two (2) chilis, Two (2) potatoes with no sour cream, and a big bacon cheddar cheeseburger (the wrong burger). When they handed me the food the lady walked away from the window and didn't come back for me to confirm my order or ask for any additional items, nor did I receive a receipt. Will not be going back. on the other hand the new Wendy's in Menifee by my...