Subway — Restaurant in Lake Forest

I visited this place after several years and the truth is I had no desire to return. The man who helped me did so very reluctantly and made faces with his face and sounds of disgust when he was making the sandwich, he was so rude when I asked before he started to make it if it is possible to toast just the bread and the cheese then put the tuna on it, but he was mad. In the end I asked him his name, he didn't even have his name on his shirt, he said his name was Humberto. Well Humberto, one piece of advice that I give you is that when you work in customer service you must give the best treatment to the client and quality service because the client is a fundamental part for the business to grow. My way of thinking is that you must treat the customer who would like to be treated anywhere and if you are not able to do so if you cannot even say hello when a customer arrives then you are in the wrong place. I would like to ask the owner of this Subway to consider hiring people who are not in a good mood...

Bought a sandwich yesterday 9/13/23 and had a coupon, was told they no longer accept coupons or the Subway advertised online specials. All other Subways have been to do. Their sandwich was fine, but will not go back again. The Subway at El Toro Rd. and Bridger at the Chevron station accepts all coupons and specials and they make good sandwiches. I usually always use them but it was more convenient for this place. I use the coupons and emails specials all the time, so never will I be back at this Subway. By the way, nothing in the stores tells you they do not accept coupons! With inflation and everything going up,...

It was my 1st time there. Great customer service. Marry helped me n she's a sweet heart. They organize the meat n veggies well. Btw this place don't stock cilantro. And only the chocolate cookies are worth buying. It's maybe 1 day old with some crunch on the corners n soft in the middle. I tried a few others cookies and most are hard n old. Will...