Never had an issue until today. Cashier served 2 large drinks without adding a second cup holder for reinforcement. She refused to make us a new drink, claiming she asked my husband if he wanted a bag and he denied. When I asked my husband he said that the only thing she asked was if he needed anything else and that was it. I am not the type to argue with others so I left with my pants wet from the piña colada that had spilled on me inside my car. We finally get to tasting the piña colada (long awaited it's our favorite drink!) To our disappointment, the drink lacked flavor and it tasted very bitter. Nothing like what we're used to. I will be reaching out to the owner for a refund, if we cannot reach them we will be...
Read morePlease please do not bring your children here! Not only are they mean to kids but they also have no shame! I went into this location, Michoacán fresa, and needed to speak with the owner! She wasn’t in! This girl in the pink was rude to my eleven year old daughter and made her feel real bad! What kind of kid has to feel bad in an ice cream spot!
They made my kids pay one dollar for masks! When they made their strawberry shake they put the ice cream in only and blended!
As a parent I am furious! I am reporting them to the BBB and whatever website will help! I refuse for children to be bullied in my...
Read moreI’ve been coming here for a while now. I enjoy the staff and everything I order. However, there’s a new girl that started working there recently about a two weeks. I noticed she does NOT change her gloves after charging people (after grabbing money/ credit cards and the register.). She uses the same gloves to cut fruit which she grabs wearing the SAME gloves. This is the second time I see her doing this. She was there years 4/7 wearing a light pink shirt. Please go over the hygiene policies with her I understand she’s new but that’s NOT acceptable. My family and I won’t be going back to his...
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