My Experience with Los mangos was a total disappointment! I placed an order on Uber Eats. I order 2 Yogurts, 1 elote large with Cheetos and a Mangoneada .. My yogurts didn’t have no Granola on them and i even paid .75 extra for more granola , the elote only had hot Cheetos and cheese, No mayo ,no butter! My mangoneada small size for $9.99!!!!! was not fully filled very salty and it was missing tamarindo candy stick. I called that same night and Employee was denying everything, so i called next morning spoke with owner and he told me to go for a refund, today I came in first of all Music was so loud! the employees had a nasty attitude talking to me very heavy like if she had a problem with me going for my refund and if I didn’t understand her saying something due to the music she gave me a dirty look and kept saying Huh , very disrespectful first of all LOWER YOUR MUSIC! And second of all anyone reading this Go to the Michoacana better!
REPLY: NUNCA TUVE REMBOLSO DE UBER EATS! SOLO REMBOLSO DE USTEDES! No veo la necesidad de robarles dinero bien le dije en la llamada que uber no quiso hacer nada sobre mi orden que eso era responsabilidad de ustedes! Y que tiene que ver el driver con esto en ningún momento mencione al driver! Si tiene cámaras vea exactamente lo que sucedió y lo muy mal que hacen sus trabajadores al...
Read moreWell as many of other UberEATS customers we were attracted to their Fresas con crema special (Buy 1 Get 1) and to be honest the dessert have become expensive for what it is so we decided to give it a try.
Yes the product was well pack and for a strange reason we got a straw instead of a spoon. The Fresas con crema for some strange reason had a milkshake consistency and the fruit had mold.
Like yummy!! 🤢 Like yay!🤢 Their Cyber-Monday BOGO Owner deal - Buy one Get one and with the complementary mold or bacteria on it. So awesome.
So my spouse concerned contact the store and ask for the manager on duty and we got the rude owner on the phone. Claiming that his Fresas con crema are like that which is fine “nowadays everyone is so creative”.
But at least if you increased the prices please also improve the quality and taught yourself some manners.
At the of the day we learnt why you are promoting such generous deals, cuz probably others bring this to your attention and got to deal with your poor management and customer service skills.
An apology would be more than enough, no one was asking you for a refund and yes you are absolutely right. Now we will take our...
Read moreSuch a horrible customer experience! 7months pregnant and I got denied service. Walked in for a green juice and they only had 2 out of the 4-5 ingredients it usually has and so I agreed to still want it. The worker proceeded to ask me what size I wanted when she knew exactly that they only had large cups available at the time. Still I agreed to want it and the worker proceeded to start pouring the ingredients in the blander and then informed she wasn’t going to make my juice and told me to get out. Such a disrespect to me and my baby in the womb. Never again will I step foot in that disrespectful and rude working environment. We contacted the owner of this location but got no response. I called a few hours after the incident and the worker had already been informed by the owner. It is a shame that the owner had time to direct his rude worker but did not bother to acknowledge the...
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