IHOP — Restaurant in Lake View Township

On 1/20/19 about 2pm, while waiting for a table, I asked a waitress if she knew there were empty tables. She responded nastily and sarcastically. Another customer witnessed her behavior and commented to me about it. Then, a waiter (whose name I think is Steven) gave me a very hateful and aggressive scowl.

Also, a customer asked different waiter a question seemingly about his food he was waiting on.The customer did not feel the waiter answered his question adequately and persisted in asking it. The waiter was nice, but did not answer the question to the customer's satisfaction. "Steven", authoritatively and disrespectfully JUMPED in, responding to the customer's question. The customer calmly and respectfully told him that he was not talking to him. Steven, THEN, told the customer, "If you keep talking, we will have to ask you to leave"!

I told the manager (who's name I think is Gabriel and who said he had heard this altercation) that Steven was very aggressive and how the young waitress was very disrespectful.The manager nicely told me that he would talk to Steven and handle the matters. After he talked to him and walked away, Steven, STILL fuming inside, walked away uncontrollably tense, aggressive, scowling, and now throwing a towel on the counter.

A different waitress who served me was nice and checked on me and her other customers. She did not, though, take away the used dishes on my small table for one and fill my water (without me asking) while I ate. I still gave her a nice tip.

I rated my experience, at IHOP, 3760 N Halsted, Chgo., 3 stars (which would have otherwise been 1) for the manager's concern and my waitress's niceness. Based on your other ratings, do better and be more...

I recently decided to give IHOP a try, hoping to satisfy my newfound love for coffee and craving for crepes. Having never visited an IHOP before, I was optimistic about my dining experience. However, my visit left me with mixed feelings.

One of the first things I noticed was the absence of Vanilla Lattes on their menu, which surprised me since I associate pancakes and crepes with coffee. This minor disappointment didn't set the best tone for the meal.

I ordered the crepes, as I had been yearning for them, only to find that they didn't meet my expectations. In my opinion, they didn't resemble authentic crepes at all. Instead, they seemed deep-fried, and this was a major letdown. The texture and taste were far from what I had hoped for in a crepe. The saving grace was the strawberries that accompanied the dish; they added a much-needed burst of flavor to an otherwise lackluster experience.

One aspect that did shine at IHOP was the service. Our server was incredibly nice and attentive, making us feel welcome and comfortable throughout our meal. The restaurant itself was clean and pleasant, creating a pleasant atmosphere for our visit.

In retrospect, I wish I had heeded the advice of those who told me that IHOP might not be the ideal place for crepes. While the service and overall ambiance were enjoyable, the disappointment of the crepes left me unsatisfied. If you're a coffee lover and have a hankering for crepes, it might be best to explore other options. IHOP might be famous for its pancakes, but crepes might not be their...

Went to get breakfast for my family. Was told when paying that they did not have enough change. When asked why, was told the managers do not leave the key to be able to make change, and was asked if i could visit another establishment to get change. After visiting five different places, was able to get change so i could go back and pay. Was told to call or come back to talk to a manager about. Came back to talk to a manager, and was treated rudely. Told that it is the servers that are required to have change on them to make change. When asked what happens when they run out of change, I was told the same story. Another manager came up, and asked what I wanted done, or was I just trying to be a jerk. I explained that he was the manager, and it was his job to offer compensation, to which I was told I was wrong, and to get out of the restaurant. Asked if he could write his name down so I could reference him yo higher management, which he refused. Then talked to their management company, and was told that something will be done, but that their rules don't allow them to show transparency, or to compensate customers for poor service or inconvenience. This place used to be amazing, but now is just a restaurant that does not value customers. Just stinks since my family has been going here for over 15 years....