One of the worst sports stores I have been in!!! My son was looking forward to going to your store for a long time due to the advertising for Marquee Sports Network. What a complete disappointment. TOO MUCH STUFF!!! I couldn’t find anything I wanted because everything was on top of everything else. Every time I turned around I was knocking shirts and everything else off the shelf and rack. It was so packed in it was overwhelming. You couldn’t step back and even see what was available. The kids area was mildly better only because there wasn’t as many options. I actually crossed the street and spent twice as much because it was presented in a manner that I could actually see what was available. In addition the few things I tried on before running from your store in disgust fit like absolute bilge. Sorry we had great expectations but fell...
Read moreGreat store being right next to historic Wrigley field
A lot of great products for every team in Illinois I only have one problem. Me and my buddies were shopping there right before the winter classic game and one associate kept following us around the store while we were shopping and told us I’ll take your items up to the front so you can checkout. She also lied to my buddy when he asked do you have lanyards here she responded with no we don’t in an angry tone when the lanyards are up front.
While we understand it’s a busy time with the winter classic happening and the door being wide open this is unacceptable just following and starring people around and taking their items accusing them of stealing when we were just...
Read moreCustomer service is out of this world at the Wrigleyville Rally House. I've stopped in a couple of times for Cubs shirts for myself, but today I went in to get a custom jersey made for my dads 50th birthday. From the two cashiers who rang me out, to the employee who pressed the shirt, to the greeter telling me "happy early birthday to your dad!" as I walked out, everyone was thoughtful, kind, & welcoming. The jersey turned out beautifully- they press them on the spot, very quickly, and for a much more reasonable price than I was expecting. I am beyond excited to give my dad his custom jersey. Thank you to the...
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