A friend and I wanted to grab some lunch before the game. We tried several other restaurants but the wait was too long so we ended up here and sadly will not be returning. We walked in and were not greeted so we sat ourselves. There were about 5 tables opened and it was 11:30. Our waitress was horrible. My friend ordered a beer and we had to remind the waitress 3x. Our food was delivered to the wrong table and that table accepted our food so we had to notify our waitress about our order. At this time our neighboring table ordered and commented about us not getting our food. We had warned them about the horrible service. They also had to ask for their beers more than once. When we got our food it wasn’t correct so we sent it back. No apologies from any of the staff. It was so loud in there that it was hard to have a conversation. We had other tables food offered to us which we declined before getting our food. Our neighboring table also got delivered another tables food that they declined and they said their beers were warm once they got them. We had to ask for our check 3 times after waiting 25 mins for that and never receiving it we left money on the table and walked out. Our neighboring table left after the 1st request of our check and said give us your cell number we will text you the score of the game. There were 3 people that knew what the hell was going on. The female bartender who was fantastic at her job, maybe a manager?? he had blonde curly hair that was in a man bun,thin, 5’11ish and a black guy that had a funky haircut. These guys pretty much ran the whole restaurant and deserve a raise. My advice is if you go ask for these people described you will have a better...
Read moreMy husband and I came here before a Sunday Cubs game. The place was not full at all and had plenty of empty seats which made us a little wary. We walked in and no one greeted us or told us to seat ourselves. We found a table (and with no issue). It took us a while to flag down someone to bring us menus and water. We sat for over 15 minutes before my husband had to get up and ask someone if they could come take our order. Our waitress didn't really seem to know what was going on, or she seemed extremely overwhelmed. We ordered a burger with chips and sliders with sauce on the side. When our food was brought out the sliders had sauce on them and the burger came with fries. The food runner took my sliders to get new ones and said he would bring out fries. The fries came out right away but my sliders took about 10 minutes (we were quoted a 3 minute time). The food was good. The menu is different and not your typical sports bar food, it has an added flare to it. When we tracked down our waitress for the check she was like "So what happened with the sliders, was the sauce on them? What was wrong with the fries?" Asking questions and then said "well, I guess sorry if there was any confusion." Any confusion? The orders were incorrect, I would say there was confusion.
We decided after that the food was ok and not too bad but that the service was absolutely awful. We saw people constantly having o search for a server. We saw people get up and leave before their food came out. If this place doesn't pull it together I don't think they will make it to...
Read morePlace was great for Halloween. Unlmimited drinks and all! Great service etc. Too bad one of their employees ruined it all. Male, Green jacket long hair in a pony tail and glasses. In charge of bathroom security. I went downstairs two times to use the bathroom and both times he made women extremely uncomfortable (including one right in front of me) proceeding to mock me and asking if I knew her. Claiming he was untouchable and it was "his bar" while none of us did nothing wrong. The furthest thing to "wrong" was this woman who asked "hi do you work here?" because everyone else had matching security T-shirts on and he did not. He proceeded to yell immediately, "Does anyone know this girl?!? Cause this is MY bar and you'll follow MY rules and do what i say or else your a** is out of here". All she said was "i was just asking..." and he called security. Security and Management continued to ignore us and kicked her out. Beyond disappointed. Letting this man get off by yelling at woman for quite literally no reason (once again we were standing there quiet just making small talk, getting to know each other). Disappointing and scary that they let someone like that work here. It's a shame that our large party of people enjoyed this bar so much but that one man ruined our...
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