I was craving chicken 🐔 and waffles 🧇 this evening and found this place after doing a few light errands here in Roscoe Village.
The atmosphere is kind of cute but extremely informal and even though I was seated far away from the entrance I could still feel some cold 🥶 blasts coming into the restaurant.
The chef herself brought out my chicken and waffles 🧇 and I asked her suggestions on what type of light side I could order to complement my meal. She suggested the house made coleslaw with cucumbers and it was delicious but sort of tiny.
The chicken 🐔 tenders were extremely delicious and placed atop one huge waffle 🧇 dripping in syrup with two balls of buttered 🧈 maple 🍁 syrup to go with. It was definitely rich tasting but drowning in sugar. I still enjoyed it though.
The two young female servers however weren't very attentive or excited to help me though. When I first came in I had to get their attention first because they were busy having a conversation. Then again later when I was ready to leave these two servers were having another major conversation and I waved my hands multiple times and one of them looked at me with a vacant stare and continued her conversation with her other co worker. I waved one more time and my server Lisa asked me what I wanted so I asked for my check and a box 📦 for my leftovers. She disappeared for a while in the kitchen handed me a box, a check and disappeared again not allowing me to hand her my credit card. She started having a long conversation again thus time with a customer she knows and just kept chatting even longer 🙄 I wanted ten minutes more, paid and called an Uber to leave. I debated about what kind of review to leave here based on the lack of good service I received today and since I did enjoy my meal I left four stars but the service at best was a two. I may visit the other location though and see if the service there is better.
This is a casual, fast food, family style restaurant with some very good comfort foods to choose from like macaroni and cheese, bread 🍞 pudding, biscuits, fries, chicken sandwiches etc but as I mentioned the servers weren't really into taking good care of their customers. They were clearly bored and preoccupied with conversation which to me isn't very professional.
Come here for some genuinely good food but don't expect the servers to be enthusiastic enough...
Read moreI visited The Roost with a small group of friends on a Friday evening. Though it was busy service was quick, friendly and we got a table in little to no time.
The food wasn’t underwhelming but it was nothing to write home about either. It all was just okay. Two friends ordered the heater, one was on a biscuit the other one was served on a brioche roll. I got BYO with Nashville Hot, pickles, coleslaw and cheddar cheese. Also on the table where green beans, Mac and cheese, chocolate chip bread pudding and peach cobbler. The Heater was spicy initially then after a few bites the heat was gone and all the flavors melted together instead of playing off of one another. A friend said the biscuit wasn’t flaky but doughy with a tough exterior. My Nashville got sandwich was meh. The bun were cold as well as the cheese. The coleslaw was watery and the chicken was not that spicy. The Mac and cheese was the best part of the meal. I’ve never had spectacular Mac and cheese at a restaurant but this one was decent. The bread pudding was dense, all you can taste were the chocolate chips. None of us wanted to finish it thought the peach cobbler was delicious. The topping was more spongy than I’m use to but it was damn good.
All in all The Roost is aight. I understand why people love it so much. It’s a southern comfort that people in the neighborhood aren’t use to. I’m not sure if it could stand on its own two legs in the place where hot...
Read moreExcellent food. A little pricey.
I had been going to the Irving Park location for years. Always good food. I thought I would try the new Roscoe Village location. I ordered take out. A trendy fella with a beard and glasses asked my name and took my order. He mentioned I could wait in the front of the restaurant and it would be 10-15 minutes. I opted to wait outside since it was a nice day. After about 15-20 min I walked back in. The same trendy guy asked my name again and remembered I was there for pickup. He went back to the kitchen (supposedly to check the status of the order) and came back with no food or update. I proceeded to stand at the entrance while other take out orders were satisfied. After another 15-20 minutes Mr. Trendy again asked me my name. Totally put off, I didn't respond. He then said my name and checked the take out box where the completed orders are kept. Apparently my order was in there the whole time 😠 I went home only to find coleslaw in the bag and no cobbler as I had ordered. I returned to the restaurant and mentioned to Me. Trendy the order was wrong and he said "...let me check the ticket." After looking in the system he said "it says coleslaw on the ticket." To this I replied " You took the order but I never said 'coleslaw' but I did say 'cobbler'". The food is still good, but this order experience was a...
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