My husband and I used to eat takeout from here at least once a week and until a couple of weeks ago never had a problem. The online menu we order from is the one from the actual Thai Orange website. Unfortunately that menu doesn’t match the menu they are currently using in the restaurant. The woman who took my order was arguing with me as to what I was trying to order but I ordered anyway. I have to be very careful as to what is in the individual dishes as my husband is deathly allergic to any type of seafood. When I got to the restaurant to pick up my food, the person again wanted to argue with me about the menu. I kept telling her that what she was showing me didn’t match what was on the Thai Orange website. She went and got the manager and I explained the problem with the menus not matching. The manager said she was sorry for the mixup and was trying to talk with me when the person who took my order broke in and said I was being rude to her. I told the manager that we would probably not be back and she tried to tell me not to let the issue keep me from ordering again. I guess things have changed in the service industry after COVID and it seems like businesses are desperate for workers but there was a time when customer loyalty actually counted for something. Not these days. When my husband tried to speak with the manager this evening to place a new order, we again had a problem with the online menu being different than what they were using. My husband explained the problem we had previously with the menu being incorrect and what had transpired. The manager said that the previous problem was with me, not them. Okay, if she wants to blame the customer who was using information from their website and blame the customer who gets upset when their employee kept pointing out the customer was wrong, I’ll accept that. I hope that the restaurant’s owners and the manager will accept their responsibility for the fact that my husband and I will never darken their doorstep again nor will we ever recommend anyone else patronize this...
Read moreDuring a period of mourning and grief after the passing of our beloved Grandpa, Thai Orange Cuisine provided us with a truly wonderful and delicious meal to share as a family.
Despite the circumstances, the staff at Thai Orange Cuisine showed great empathy and understanding when we placed our to-go order. They were attentive and ensured that our order was prepared with care and attention to detail.
When we received our food, it was evident that the chefs at Thai Orange Cuisine take great pride in their craft. Every dish was bursting with authentic Thai flavors and made with fresh ingredients. From the aromatic curries to the perfectly cooked noodles, each bite was a delightful experience.
The meal provided us with a much-needed moment of respite and comfort. Gathering together as a family, we were able to find solace in the warm, inviting atmosphere that Thai Orange Cuisine created, even through a takeout meal.
We cannot express enough gratitude for the exceptional service and the delicious food that Thai Orange Cuisine provided during such a challenging time. They truly went above and beyond to ensure that our meal was not only satisfying but also a source of solace and togetherness.
We highly recommend Thai Orange Cuisine to anyone seeking an authentic and heartwarming Thai dining experience. Their commitment to providing exceptional service and delicious food truly shines through, making them a standout choice for any occasion.
Thank you, Thai Orange Cuisine, for providing us with a memorable and comforting meal during a difficult...
Read moreRight for the time I stepped in I loved the atmosphere: the color on the walls, the friendliness of the staff, and the serenity of a place without blaring stereos. There was only one TV on the wall! A perfect restaurant would have no TVs, but it wasn’t distracting.
The food was great! I tried something new: Siam Sweet Basil with a level one (mild) spicy rating with chicken, and my husband had Pad Thai mild with pork. I like being able to choose the spicy-ness level, and the waitress offered to bring us more Thai chili if we wanted it more spicy.
Everything about our dishes was unique. I don’t know much about Thai food, but I have gone to restaurants that have thick sauces that can swamp the rest of the dish. The sauce here was very light and allowed for the flavors of the meats and vegetables to come out. The fried rice was also different in that it had a slight smoky flavor. I am not a huge fan of smoke flavor, but this wasn’t overwhelming. There was just a hint of something different that I had to think about to determine what it was.
The food was well balanced: neither greasy nor dry, and the service was great. The only complaint I have is that I waited so long to try it out! This will definitely become a date...
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