Sake Sushi & Grill — Restaurant in Lake Zurich

I faced quite contoversial feelings at Sake Lake Zurich, so I will try to go over every aspect briefly and then share my conclusion.

The interior is fine, as you can see from the picture, its nothing more than you expect from a sushi place, although it was pretty clean. Table surfaces look worn and scratched, I would either fix them or replace with different more solid material with no lacquer. Other than that, it was nice and comfortable.

The food was good, no doubt about it. Miso soup and house salad like in most sushi places, Veg tempura was freshly made and golden crispy (served without any sauce for it - why?!), but the rolls were decent. I went with Sweet potato (good, yet ordinary), Orange Flamingo (very good, the one covered with tempura crumbs) and Jalapeno Popper (outstanding, although I had to take pepper pieces off on few cuz it was super spicy) rolls. My girlfriend chose Rock-n-Roll (wrapped in soy paper, just amazing) and Spicy tuna rolls that were great either. The ingredients looked and tasted fresh, no questions to the kitchen asked.

I wanna talk price before I go into service part, so it makes sense later on. Overall, prices are fine, reg rolls are $6-7, signature about $12, soup $2 and so on, nothing special; but All-you-can-eat is $25, while in all places around that offer it, it is no more than $20 - just what makes you different from everyone else? Oh, and the hot tea normally goes with All-you-can-eat, here it was like $2 or $3 separately, but no big deal.

Now to the shocking part, which is the service. The guy who met us when we entered, took us to the smallest table in the back without offering to choose a seat, while we were the only customers in the entire place (1pm Sunday). I told him I would like the booth in the corner, he said we can only have one in the center - fine, no big deal. Later on, the lady taking the order was shocked my gf did not go with All-you-can-eat (the rolls and salad she chose were like $5 cheaper combined) and was like 'Why you don't want it?'. I am sorry, but is this your business at all? the right answer was 'Okay, I'll get these for you!'. Since I got 3 rolls for myself, they were watching us all the time later on, just so I don't share any piece of my precious All-you-can-eat with her lol. Next up, All-you-can-eat menu sheet features Spring Rolls, and I ordered those, however, they told me these are no longer a choice for $25 All-you-can-eat; and I can have them separately for extra price. Take it off the list (print new menus) or keep offering till you out of these old sheets, IT IS YOUR REPUTATION! Moving on, I got a House Salad as a part of All-you-can-eat, while my gf got House Salad off the menu, and guess what? Yes we got different size Salads. Now, I understand they were told to save half a penny on 4 more lettuce strings I could've got if it was same size salad, but THE RIGHT WAY TO DO IT THIS TIME (because people got them right next to each other) WAS TO SERVE 2 SAME SIZE SALADS, either BIGGER OR SMALLER - no matter. And the last but not least, the guy spoke almost no English, and the lady came to help, still they couldn't answer a simple question, which rolls are wrapped in soy paper; we had to look up one on yelp and just say 'Can you please get me one of those?'

If you are a manager, and happened to read up to this point, please teach your personnel COMMON SENSE. I didn't want to take down much stars, because your place is nice and the food was good, however, if you consider those mistakes, possibly there will be more customers when we're in next time.

For others, I would consider takeouts...

Sake Sushi carries a casual soul in a nondescript location. In the same themed experience that Sushi Yoru provides, Sake Sushi gives off an adorably bittersweet and cognitive dissonant disposition where despite their underdog feels, they want you to know that they are being supported without telling you. I originally liked the option of the $22 AYCE Sushi (tax included). It's ideally a classic, and under most cases, you get to try multiple flavors. I hate to admit it but I over-ate and hit "the wall" early, a surprise to no one. Thankfully however, it sounds like you can share the food if you order over your limit.

Sake Sushi appears to be able to seat 60+ with plenty of space despite parking barely capable of executing that (unless someone had a plan.. a pipedream!). I loved the options and the service provided from the waitress was exceptional for a team of 6. Our Sushi were provided forks upon request. Candy upon request was also provided in a cute cup. The booth seats were comfy and seated us well. The fish was fresh despite seeing some ingredients that looked...

Came for dinner to celebrate my cousin’s birthday. The food was great , zero complaints, we had both hot and cold appetizers, a salad and a number of different rolls. Everything was great. But the service here is just so weird and this is not the first time we had weird service. No water was offered. We had to ask for it. Of course, no water refill either. The dishes on the table were piling up and nobody was cleaning them. Meaning we finished our appetizers and those plates were still on the table. They brought out the rolls, and there was barely any room on the table with the dirty dishes, and they kept squeezing more and more dishes onto the table instead of cleaning up empty dirty ones. Our plates were pretty dirty and full of different sauces and leftovers from the appetizers , no one offered clean plates. Lastly, when we were done with rolls, they just brought out the check and didn’t even ask if we wanted a dessert. So we just paid the check and went somewhere else for a...