I'm not vegan, but my wife is. As such, I do go to various vegan restaurants on occasion, so this isn't my first encounter with such a place.

Our visit started off fine - We were seated with water already on the table, and a promising meal experience ahead. Then, approximately 10 minutes later, we were given menus. About 5-10 minutes later, drink orders taken. After that, things kind of went downhill.

The food was... just okay (at best). Honestly, I was not wowed by what we got. The spicy chicken sandwich wasn't spicy at all. Not even a little, and I'm not one of those who has so much spicy food that I can't tell. I actually have a relatively low threshold for spice tolerance, but every now and then, I like to take a risk. In this case, no risk taken at all. It was just a plain ol' sauce.

I asked for a few things (to help my meal to be a little more enjoyable) that seemed to take forever and multiple requests to actually get.

The server was nice, and the rest of the staff real friendly. But as far as vegan food goes - I've been to several places, and I can firmly put this establishment last on my list. Nothing was "Oh, my word - I need to get more to take home". Quite the contrary - Everything came with excited expectations, but then followed up with quiet disappointment.

The thing that set this place to a 2-stars was the automatic gratuity added to my bill. Due to some miscommunication (because I had stepped away from the table), I didn't see the gratuity added when I paid. Yup - My fault and I take ownership of that. But because i didn't see the automatic gratuity, I ended up giving an additional gratuity - Which, in absolutely no way, was it earned. In full disclosure, we were a party of six, but two checks. I understand it's a gray area, and while I'm sure some people will say, "Yes, parties of six or more get an automatic gratuity", my experience has been just as often not an automatic gratuity on parties of six, multiple checks. So I do not automatically assume an included gratuity when the bill arrives.

What is the issue for me is that I do not think the level of service we received warranted a 20% tip (which was the automatic gratuity added). I wasn't going to cheap out and leave a 5% tip or anything - But I truly do reserve 20% tips for excellent service. We didn't get that. I wanted to just leave a 15% tip. Ended up giving them a 35% tip when all was said and done. Again, my fault for not reading, and my lack of reading is not why they are getting a 2-star review.

At the end of the day, if I could get a refund, I 100% would ask for it. But that ship has sailed, and onward I go to (hopefully) better establishments.

Of the multiple vegan restaurants I have been to, honestly, this one is dead last for me. I won't even leave the door open to a return visit. There are other vegan restaurants in and around Cleveland. I'd rather try them. If people I'm with insist on going back here, I'll gladly go elsewhere on my own, and rejoin them after they are done eating.