Little Caesars Pizza — Restaurant in Lakewood

Must update:

I decided hey why not? Something wasn't right. I know life is hard and it's tough to turn a profit but something wasn't right. If their exists a dough that is cheaper on the planet I'd be surprised. It looked off. It smelled off. It actually looked and smelled like the exact doigh they used for school pizzas in the 90s! Exactly! It literally just hit me. I've been trying to think of it all day! It was so bad. Again, I'm so so not trying to hate on people making a life for their families but I also don't think it's fair to take people's money and put out such an awful product. I'd have to imagine they are not using the ingredients recommended by Little Caesars corpo offices. No way they would use this stuff and be proud. I'm telling you all stop cutting corners and you won't lose customers. I have an entire pizza here I will be throwing away and I absolutely hate that.

Ok so I know most pizzas come hot and ready which pretty cool for the price and especially convenient. So if I ever do get Little Caesars I will always call ahead and ask for one to be made with LITE sauce. Every single time I'll even offer to pay extra just for the trouble even though obviously no one has ever taken more money from me. So anyways here is my convo...

Me: Hi. Can I please have a pizza made with lite sauce instead of regular sauce?

Guy: I dont understand what you say.

Me: I need a pizza with lite sauce. Not regular portion of marinara. Less than you usually put. Barely any.

Guy: So you want sauce on pizza?

Me: Yes, I want sauce but a small amount.

(BTW their is a lady screaming at the top of her lungs in a different language the entire time in the background)

Guy: ok ok I understand you want white garlic sauce ok we have it ready.

Me: Sir, wait no I said lite sauce with an L please not a W. I want marinara just not a lot. Much less than you nornally would put on pizza.

Guy: Ohh ok so sorry now I know you want little bit garlic sauce ok I have ready.

Me: Sir, please listen to what I am saying. I want marinara sauce. Just a small portion. Use less than half of what you usually use.

Guy: Ohh ok now I know. Pizza with the sauce not a lot/lite with L right?

Me: Yes! Thank you. I'll see ya in 10 min.

Ok so I go get my pizza and tell him what I ordered. This is literally 10 min later. He turns around looking for my pizza and says ok here we go. We make the cash transaction and I am on my way with late night pizza on my mind. Get to my place, grab a plate and paper towel, and proceed to take a slice out. It felt heavier than normal. So without anymore hesitation I take my first bite! I bite down and out of the sides of the pizza slice shoot out just gobs of marinara sauce. Im talking a legit gallon had to be used on my lite sauce pizza! Ok so I'm like at this point whatever I'll just eat it.

So about 4 bites in I start smelling like a doughy lemon kind of scent. Took a bite of the crust and it tasted like someone squeezed a lemon right on the crust! It was obviously bad dough.

Ok I dont want to type anymore cause I need to make a sandwich or something quick cause I'm STILL hungry!

Awful experience. It's not that hard to get simple orders right and use good dough. Mistakes do happen and I hate taking food back so I will rack it up as a loss this time.

But c'mon Little Caesar's! I'm usually satisfied with you for what you do and what it is, but tonite unfortunately was an AWFUL...

I will boldly admit that little Caesar’s is a guilty pleasure of mine and I’m usually pretty high maintenance about food. I always loved this place because of the friendly service but something has drastically changed. The food quality has gone down and the service has all but disappeared. Whoever was working behind the counter today needs to find a new line of work or be let go. I have not come across a more rude individual in quite some time. We ordered pick up- extra most bestest with pepperoni. We got All cheese. No biggie, I politely let the guy know the pepperoni is missing, he grabs the box and puts it BACK in the warmer to be resold 🤦‍♀️ (this is after the box came home with us and back) we didn’t touch it but that is definitely against health codes. Then just days 6 minutes and walks away. No apology, no even slight attempt to be nice whatsoever. Grabs the next guy and is super rude to him as well. Both the other customer and I agreed he seems miserable and probably should not deal with the general public. Once my pizza was done he drops it on the counter and walks away, nothing else- so I said thank you very much nice and audibly and exited the store completely floored at how rude this man was. I have been frequenting this place for 8 years and honestly, that was it for me. Please bring back the wonderful...

CAUTION BEFORE YOU PAY FOR YOUR FOOD HERE MAKE SURE IT IS NOT BURNT AND IT IS SATISFACTORY BECAUSE THEY DO NOT REPLACE OR REFUND! I've been buying crazy bread here all my life but as of recent I have been getting them everyday or at least every other day for the past few wks between this location and a few others and they are never burnt or hard quite the opposite usually under cooked if anything nice and soft how I like them. I bought some yesterday from this location on Madison and I notice they were a bit brown but I figured I would just eat around it but when I tasted it I could taste the burntness all through them. I tried to get them replaced as I only had 2 bites. The 2 people working there both declined to replace them for me and told me they always come like this. Well they are wrong I'm quite sure if they came like this they wouldn't sell a 1. Besides I have bought them from this store just a few days ago and they were soft and edible as they have been since my 1st memories of eating here about 35 years at least. I realize they have changed things since the 80s I no longer eat their pizza because of the taste of their sauce. So now I am no longer a customer of Little Ceasers especially when they serve items like this and I have to eat the cost but cannot...