Hmm how do I start? After waiting patiently for almost an hour past my scheduled delivery time I decided to drive up (less than a block away) and see what may have happened to my pizza. During my first visit I was told that my pizza should have been delivered already followed by a slight accusation that I was lying about not receiving my pizza. After reassuring him that my order had not arrived he then called the driver to inquire on what may have happened... I wasn't entirely enjoying my experience at this point so I asked if I could have my money returned to me. He retorted " No, I'm sorry but the driver is at your door and there is nothing more I can do." Hungry, confused, and slightly irritated, I made my way back home (60 seconds away) only to find no food nor driver waiting for me like what was previously aforementioned. Roughly ten minutes later a driver finally appeared and handed me my long awaited food. Imagine my excitement(we have all been there) to finally dig in only to find out that my order( placed almost two hours ago) was wrong. I was given cheese bread instead of the pizza that I ordered. Cheese bread in hand I scurried back to Toni's to hopefully get my money back this time around. I was given 26$ cash ( my bill was 30$ via card ) and a complementary cheese cake. Let's summarize my Toni's experience... I was accused of receiving an order I never got, lied to so that I couldn't get my refund when I initially asked for it, given the wrong food and finally not refunded my full order price. I could have waited another hour for them to remake my pizza but at this point I had been made the fool and just wanted to count my losses and go home. I hope your experience doesn’t result in how I feel now, disappointed and hungry.