I've been going to the same bakery for special event cakes for years, but wanted to try somewhere with more trendy and consistent designs, since this was for a really special occasion! I browsed their website, which was super user friendly, and found a cake I really liked. I called them (because you're not able to email them) and asked if the colors could be matched to the bridal shower invitation and if a few lemon slices could be added. They said yes, but were not able to give me a price. I thought that was weird but the girl seemed confused and maybe new, so I was just letting it go. I thought it would be about the same as the cake off the website.
I came to pick up the cake and it was absolutely beautiful! So stunning! Everything I wanted! I went to go pay, and it was a lot more than I was anticipating, but what could I do!
They gave no handling instructions, so I treated it like the other bakery I've always ordered at. When I arrived at my house with the cake, I realized these two bakeries and their cakes are VERY different.
I'm used to cakes having buttercream frosting, and them being refrigerated, which means the icing would be hard and wouldn't get easily messed up. I'm also used to the cakes fitting nicely into a sturdy box.
However, at KB, the icing is soft whipped cream that will get destroyed even with the slightest touch. And the cake was on a doily, which made the cake slide all around in the box!!! And the box was so flimsy, you couldn't even carry the cake without damaging it. Needless to say, the half the cake was destroyed. I tried my best to fix the frosting at home.
When it came time to eat the cake, it didn't even taste good either. Lacked a lot of flavor. And it was supposed to be a premium flavor: lemon curd !!! I’ve had lemon curd at other bakeries, so guess I was hoping it would be as good (or better) but the flavor was such a let down.
I'll be sticking to my other bakery from now on. Their lemon curd and butter cream are fabulous! And the boxes are sturdy. And transporting the cake is easy. The only thing KB did better was the beautiful decorating ! But with the thin cardboard box, the pretty decorating didn’t really matter since it was impossible to transport the cake without...
Read moreMy only regret is not getting the name of the lovely lady who helped me when I visited recently.
We ordered a pumpkin pie for Thanksgiving and I had scheduled for a 12:00pm pickup time on Tuesday. I arrived and the lady at the counter said she was just getting it boxed up and would be just a moment. No worries, I'm in no rush! A few minutes later she came back out and offered a free creme brûlée macaron as a thank you for being so patient. She was incredibly professional and friendly the entire time. She had me take a look at the pie when she brought it out and it looked wonderful! She thanked me again and I was on my way.
The pie was absolutely delicious. I'm usually not a pumpkin pie person but my boyfriend really loves it so we decided to order one, and wow it was incredible! Every other pumpkin pie will now taste a little less good now that I've tried the one they prepared for us.
And the macaron! First off, how thoughtful that she even offered one for me to try while I was waiting! As I mentioned, it was creme brûlée flavor, and it was wonderful. Perfect texture, flavor was present but not overpowering, and it just looked very tasty. I would highly recommend!
Again, I wish I knew the lady's name who helped us, as she deserves so much praise during what I imagine is likely quite a stressful time for all of the employees at the store. I'll also add that the other staff members I interacted during my short time there were also quite friendly. Service like this (Oh, and of course the delicious food!) will absolutely be bringing us back as repeat customers. Thank you again so much, and I hope you all are getting some much-deserved rest after...
Read moreMy boyfriend ordered a cake for me from KB confections for my birthday. They were very accommodating to him and worked with him to have the cake made quickly and allowed him to purchase additional frosting so he could add his own decorations to my cake. The reason my review is low is because I personally did not enjoy the flavor of the cake. I am a vanilla girl and I love a good vanilla cake and vanilla buttercream but I was very sad when I tried my cake and realized the cake itself was really lacking in flavor, though it was moist it didn't have a vanilla taste or really any taste at all. I really had faith in KB after reading a lot of positive reviews online. Maybe I am the problem but as a dessert lover and (former) apprentice cake decorator I really do consider myself a reasonable judge of taste and flavor. The icing on the cake itself was also lacking in flavor it didn't have any vanilla or butter taste to it. It tasted more of powdered sugar and the buttercream that was given for decoration had an almond flavor to it that I personally did not enjoy. I do believe that they still deserve a chance and by no means does my experience mean that people should not purchase from them. I never want to take away from a small business. I think that if you are going to splurge on a cake from KB you may want to taste the buttercream to see if it's a flavor you enjoy before moving forward. You may also want to see if you might be able to sample the cake. If you're not in the most ideal financial position it does hurt to spend $70/80 on something that you don't particularly enjoy or...
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