Wingstop — Restaurant in Lakewood

Manager needs to check to make sure these workers are doing there jobs. If a mobile order is coming in make sure it’s ready not just the food but the drinks as well. Any pickup by customer or a food delivery driver. These people shouldn’t have to do your job.

Update 10/17/23 Well a week later and nothing has changed. You come in to pick up and apparently it’s a delivery drivers job to get soda. Instead of chatting away and leaning on walls, how about do your job. Such a disappointment. Hire better like non lazy employees or get new management so changes can happen and you can make actual progress.

Update 10/20/23 Would like to know why it’s a delivery persons job to do a restaurants job? That’s all I want to know. Person comes in picks up delivery items and leaves. So why does the workers tell the delivery person here fill the drinks yourself. Please explain. Get the whole story first before you make it personal and take down my reviews.

Update 10/25/23 Arrive no one notices the front needing help. Still chatting in the back. I’m ready for my food they choose to walk away no words how rude. Man I feel sorry for these delivery drivers I watched them having to serve drinks cause the workers here are lazy and rude. They aren’t paid to get drinks they are paid to pick up and drop off. The drivers shouldn’t have to touch the drinks. The restaurant employees are certified to prepare all items for health reasons. Anyways this place definitely needs help from top to bottom. This place needs change.

Update 12/5/23 It’s been three months and management still hasn’t made improvements. Every time I pick up my food I ordered I have to get my own drink. I’m always catching the workers yapping in the back keeping customers waiting cooks staring at you saying nothing to the cashiers there’s no sense of self awareness or urgency. Instead of talking how about making the drinks ready for pickup which takes about 5 seconds. Just do your job and everything is good. There was a new worker there I think yesterday and he had the drink ready I was astonished give this man a raise he knows how to do his job. Well done sir. Fix this uncalled for service.

Update - 12/11/23 Well done today new guy with glasses I think was very quick and on point with customer service good job. Lady at register could choose to be more friendly but nonetheless great job on being a little more efficient.

Update - 1/26/24 Well new year same old problems. Now even new workers are just as lazy as the veteran workers. I guess work is too much for them. Can’t even have food or drinks ready for pickup. Workers look lost. One guy forgot to give a customer the rest of his change. Line is like a 15 minute wait. There’s three registers and only one is working at that register. The rest is chatting or really slow and inefficient and getting nothing done. How do you have so many workers at once and have only one person working in front it doesn’t make sense. This place never changes.

Update - 1/31/24 No change from management just disappointing service lazy workers refuse to do their job. SMH.

Update - 4/24/24 Picked up food yesterday and my drink wasn’t ready for pickup. Please fix this. This has continued to be a problem for so many months now. You can learn something from chronic tacos they know how to serve their customers. Everything is always ready. Get rid of the lazy workers and you’ll get more stars.

Update - 4/30/24 No change from workers or management. Needs new management to make effective change. Instead of talking just make things happen. Completely empty inside and still same actions. Disappointment. SMH.

Update - 8/31/24 Such a disappointing place. I was looking forward to my order and didn’t receive part of it. Changes still need to be made in management and workers competency to make sure to double check that all the items are received. SMH. Come on y’all you want more stars you...

"Spread your wings and prepare to fly, For you have become a butterfly. Oh oh oh oh, fly abandonedly into the sun.

If you return to me, We were truly meant to be. So oh oh oh spread your wings & fly, Butterfly."-"Buttefly", Mariah Carey

5 free boneless wings coupon w/ wing purchase. Cha-ching!

10 wings, 2 flavors + 5 free boneless = $7.19 plus tax

This isn't the closest Wingstop to me, but it is the most convenient. "Why is that?", you say? It's because the nearest one is across the Cerritos Mall, where parking can be a problem. So, instead of dealing with that, I'll go a little farther & take Del Amo Blvd. to this location which doesn't have that problem.

I was feeling magnanimous today, so I went for- 5 bone-in Atomic, 5 bone-in Lemon Pepper & 5 boneless Garlic Parmesan.

Lemon Pepper - Tasty, buttery goodness. Lemon in every bite

Garlic Parmesan - Good. However, I vastly prefer bone-in over boneless. Bone imparts flavor & juiciness, which to me is lacking in boneless wings.

Atomic - I put it away like a champ. Is it hot? Heck yeah it's hot! I downed a sports bottle of water while eating this sans ranch dressing. I made sure to eat this last, as the Atomic sauce would burn my palate, numbing my tastebuds for the Lemon Pepper & Garlic Parmesan. Sweat dripped down my face, my lips burned but after a few mins, I was good.

A few round & square tables are available to dine-in, with a TV showing the latest ball game. The restaurant is usually clean. A Coke machine which offers a ginormous amount of flavor combinations is available to experiment with, as well.

Service was friendly as I ordered my wings to-go. I was told it would take 9 mins. I jokingly asked "Not 10 mins? Not 8 mins? 9 mins?". I say, round it to 10 to make it easier for everyone j/k. Being a multi-tasker, I went to the Starbucks next door to aske them for their used coffee grounds. Makes a great fertilizer for my garden! And it's free! Being green & saving cash money while doing so :)

I recommend dropping by Wingstop the next time you're hankering for some wings. But, make sure to time them to see if it's been a full 9 mins j/k ;p

Now I need to buy some Tucks medicated pads to soothe my future flaming bunghole...

My sister went there on national chicken day and she got the worst service. She went there for her daughter and it was their first time visiting there. It will be her last. Customer service was bad. Not only did she not get her free wings...they messed up the order and she didn't get the nuggets she ordered. When they got ready to leave they double checked the order and sure enough it was wrong. They employee insisted that the chicken nuggets they ordered was in the bag and my sister had to show them they weren't. The employee there didn't apologize for their error. So now for the free wings...that they didn't GET!!!...Her order was placed before 5pm and didn't get her free wings as they advertised. This location needs to re-evaluate their employee customer service skills and know how to tell time. They would not honor the free wings they were supposed to get. The employee told her it was too late to get them it was 5:02 PM. My sister showed the employee the receipt showing she placed her order way before 5 PM yet they refused to honor the promotion. Sorry but this review doesn't even deserve one star. It was just bad service and bad attitudes of the employees at this location. THIS WAS JUST ONE BAD...