I ordered a white fedora hat from this company and it wasn’t until I reached out to customer service regarding my order status that I was told the item was out of stock. Upset and not understanding how I was able to purchase an out of stock item I requested a refund. I was then told per policy I would only be given a refund via gift card for out of stock items . Upset yet again because I would have NEVER purchased an item I knew would be out of stock and now I can’t receive a refund of my money. But it’s in the “policy” so I can’t do much. I use my credit to purchase a olive green hat and guess how the product comes?? Smashed and bent. Package was flat when I received it. No plastic was inserted into the hat to keep its form. Upset customer yet again. I will never do business with this company ever again! It’s unfortunate because I paid more for this fedora hat and Amazon had much cheaper and shipped it properly! Should’ve just went there first. Would’ve gave them 0...
   Read moreI ordered the 3D GEL Bike Seat Cushion for Men and Women and it's a great seat cover for my Peloton bike. I've tried others, but this one works really well and makes 60 minute rides very comfortable. Balinista's customer service is also prompt and professional when answering questions. I'll definitely buy...
   Read moreSuch a sweet loving company. That will listen to your issues (if you ever had any) but really. Such amazing customer service and continued to ask any questions in a reasonable amount of time. Also BEAUTIFUL PIECES!!!!! I MEAN, COME ON also high quality!! Would definitely order again!!! 11/10. Come...
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