So breakdown of what happen today around 2ish, me and my daughter came in for 2 aguas 2 chips with cheese and jalapeños. Paid with card and left, as I had left I checked my bank acct and it dawned on me how pricey my purchase seemed. Mind you I understand prices hiked up, but I was just here last week. So I called spoke to the two young ladies working they looked into my transaction and said everything seemed correct on there end. So we hung up left it at that, a few moments after I get a call back from them stating she checked further into the pricing on my purchase as she noticed as well something seemed off, she called the owner I believe they looked into it and there was a pricing error on there end. So the owner wanted to make it right and they did. This makes me so happy!! As I was just telling my daughter we probably wouldnt come in as often anymore because it just was a little pricier than normal. Mind u we’re loyal customers and come Often. This is by far mine and my families FAVORITE LOCATION hands down! The workers are always so sweet, excellent customer service always and it’s always so clean inside as well. Thank you for actually taking your time to look into this and making it right! You guys are awesome for that. Thanks to the young lady who assisted me she was so kind and...
Read moreFood its good, But its suck that I spend almost $40 and I only got a large Tosti Locos and the promotion of 1 dozen for $20 and single scoop of Ice cream. I went t back just to ask about the prices but the lady did not mention that they do charge xtra to get a different type of chips for your Tosti locos and I realized that they charge Tax in each item . I understand that everything its getting spend it, but at least let your customers know about your changes of price. Very...
Read moreWhen you're customer only wants a bionico with 1 fruit he probably knows what he wants. The fact that you state you have to get 3 different fruits it's ridiculous. What happen to the customer is always right or customer service last time I waste money on this place there's small mom and pop shops that will do what you ask for and for...
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