Manantial Salvadorean Restaurant — Restaurant in Lancaster

The service here was one of, if not THE WORST experience I've EVER had, and we didn't even sit and eat... we ordered to go. Cashier is rude and seems extremely entitled To summon it up I was given a wrong order, ignored by the cooks, and disrespected by the rudest cashier in history all while waiting for almost an hour . Came in just before 10:30 am on Sunday, we were the only customers at the time, we placed an order for 8 pupusas to go, then proceeded to sit. After about 10 minutes, a guy walks in whom im assuming is a regular because the cooks left their post to speak to him personally. They took his order, charged him and he sat. About 10 minutes later the cashier comes out the back from where she's been hiding the entire time, grabs a bag and tells me my order is ready, I asked her twice if she was sure it was mine and she said yes so I went up and started checking it because I saw the cooks only place 5 pupusas in there. The cook tells the cashier that's not mine and they hand it to the guy who walked in after me. I was confused and appalled at the fact that only after completing his order did they begin working on mine even though I've been sitting there for over 20 minutes at this point. I didn't make a fuzz, i patiently sat back down and waited, uncomfortable with the stares from the staff but nonetheless. After almost 40 minutes my order was finally ready, cashier comes out once more from her hiding spot in the back and tells me my order is ready the retrieves to the back once more. Again, I double check my order and as im doing so i notice all the pupusas are already stuck together see picture, so naturally i asked why they packed all 8 into one tiny container and if they could at least separate them into 2 containers. It was obvious neither cook spoke english so they go find the cashier, she proceeds to tell me that's how to go orders are packed and they can't change it i said "Ok do you at least have disposable plates" she replied "no" so i said "can i at least get napkins and forks" she said "they're in the bag" i said "there isn't any in there" she then claims "she (the cook) put them (napkins and forks) in there". Now I'm agitated at the fact that she is adamant although wrong, so i replied "lady do you want to check" as I'm holding the clear plastic bag wide open for her to see. She rolled her eyes, grabbed a napkin and a fork and before she handed it to me she had the AUDACITY to tell me "you're just mad because we don't have any plates" LADY WHATTTT??? I said "no, I'm upset that although it's a TO-GO order there's no cutlery or condiments", she said "all you had to do is ask" i replied " i shouldn't have to if it's a TO-GO order" then she continued to escalate it from there. Literally WORST customer service...

Their service is horrible. When we walked in it took them over 10 minutes to say our order. They was no line and after waiting forever we finally got to say our order only to find out they don't have it. It was very difficult to chose something else because there was no sort of descriptions. When I asked the guy what everything salted caramel came with he said just ice cream and caramel drizzle. Their staff works very slow and it wasn't even busy inside. We had to wait another 10 minutes just for ice cream. When we finally got our order, it popcorn and pretzels on top which the man definitely didn't state when telling us about it. For being the newest location of this business they definitely don't run it as good as the Palmdale one. I only came here because it closed an hour a later than the Palmdale location but I wouldn't come again and would stick the one...

I walk in and there was a girl with glasses working. Noone was inside and I was overwhelmed by the many options. I see her walk over and stare at me. I looked at her and smiled and she kept starring... not even a greeting or anything close to a warm welcome. As I stood there in awkwardness I looked at my bf and decided to leave. I was actually hoping to taste the candy cane holiday ice cream but I won't give my time to a worker that just states at me while I obviously look like I need help. My bf told her thankyou and she just walked away...OK girl. I absolutely LOVE the location in Palmdale next to the laundromat. The girl there I think she said she works there with her mom and they absolutely left an adorable impression on us. So friendly and being new to the area that time I felt I could be a regular. The ice cream is good just this location threw my...