Starbucks — Restaurant in Lancaster

May 3rd.. I came to this location and I had a really uncomfortable experience at this Starbucks, and honestly? It wasn’t just the way I was treated — it was how I saw the staff treat each other that made it worse. From the minute I walked in, the vibe was off. The person who took my order was cold and dismissive, barely looked at me, and acted like I was annoying them just by existing. But what really bothered me was the way they treated the only Black girl working behind the counter. She was clearly doing her job, staying calm, and helping out — but the way the rest of the staff talked over her, ignored her input, and just flat-out disrespected her in front of customers was hard to watch. The tension was obvious. They had no problem showing her a level of attitude and disregard that they didn’t show to each other. It felt like she was being singled out and talked down to, and it honestly looked like something she’s probably had to put up with before. If that’s how y’all treat your own coworker — especially the only Black girl on shift — it says a lot about the work culture at this location.

Customers notice. I definitely did. And I won’t be...

Starbucks rolled out a new policy recently that doesn’t let people get free ice waters nor will they refill water bottles without a purchase. I wanted to write that me and dozens of other mall employees rely on the clean purified water that Starbucks provides. I understand why this policy would be implemented for people who are sitting down in the cafe or using their bathroom but it inadvertently hurts the people who work nearby that usually grab a quick bite to eat or an extra drink while they pick up a water before their shift. Not only does this put stress on the consumers it puts the baristas in bad moods dealing with customers who are rightfully upset about it. Speaking to other employees who rely on the water I get the same sentiment from each and every one of them, they are angry at Starbucks.

I feel at the very least if you purchase a Starbucks owned water bottle/to-go coffee cup they should be filled regardless. Even if they are $30… I was given the reason that there are other places to get purified water, places that are out of the way and inconvenient for mall employees to access and not to...

This Starbucks is pretty good every once in awhile you'll go to Starbucks and you will find new people which that is normal I love the fact that you could just let one of the Baristas now say hey I did not get a drink and then they will make it right away for you no question asked some places they say oh yeah what did you order or can I see a receipt Starbucks does not do that Park City Starbucks is super busy so that's why I give it 4 stars but Starbucks is actually also pretty fast as well so I am like the way that they do things that I also love their coffee how it taste the flavors in each of their coffees their coffee is definitely worth it if you were to get coffee going to Starbucks it's not as cheap as like the world's cheapest I mean it's not as expensive as the world's most expensive coffee but it is a lot better than the cheaper coffee that you would...