Xalisco — Restaurant in Lancaster

READ ALL BAD REVIEWS Those reviews are not lies. We gave it a chance despite people exaggerating over a bad experience. I’m so glad we didn’t give this location our money. We showed up at 4:20pm with a larger group and only one other group in the restaurant, we waited at the entrance like idiots while staff was ignoring us. We decided we should go seat ourselves after about 10 minutes . (Then of course they come up to us to “seat us”) we sat for so long before we ordered our drinks we were ready to order food at the same time. The lady refused to take our food order, ensuring she would take it when she brought the drinks (sounds logical) . We’ll it Took 30 minutes to get our drinks, and about 20 minutes later to order our food. By now the restaurant tables are filling up, and other tables are now eating. We’re about 2 1/2hr in waiting. By 7pm, we notice a table get 3 orders of the same thing our table ordered, yet it was going to that table and not ours. 3 hours of waiting watching every other table eat, we left. Refused to let us speak to the owner. None of us have ever experienced this . It’s one thing to not have enough staff to keep up with the orders, but other tables (even large groups) were getting their food, at this point it was intentional. I hope to find a different Xaliscos location, the food looked great! Never have I ever left a bad review, only good ones. This one’s a winner, I’d love to speak to the owner to let him know what goes on when he’s not around:) worst experience ever, no exaggeration. 3 hours of getting told “thank you for your patience” well we...

I don't like to give bad reviews, but this is purely on the waiting times. Waiting to be seated, waiting for order to be taken, waiting for food to arrive, waiting for the check were all crazy long. The server when in front of us was super nice and the food was good, but the wait times were just too long for me to recommend this place. The food was good, but not wow to justify the wait.

We tried it despite the bad reviews which are true. Wait sucks and I can see how it's reflected on the servers. (Note when we came it was when they opened and we were the only ppl their for the first 20min and when we left only one other group arrived. So really no excuse for the wait.) I've been to another Mexican restaurant in Palmdale where it's only the husband and wife working the restaurant front and they had more tables being used and the wait was no where this. Like I'd expect this wait at that other restaurant but they were faster and nicer.

Hope they improve and maybe will give it another shot later...

We wanted to take my mom out for a nice Mother’s Day dinner. She was the one who chose this restaurant and was excited to try somewhere new. How disappointing that we waited TWO HOURS for absolutely nothing to come out. If it hadn’t been for the drinks and chips and salsa, we would have been extremely hungry. I used to work in the food industry and understand that things can go wrong and kitchens can get backed up, but waiting two hours is unacceptable. My family and I handled the situation with respect and grace, but we will never be coming back to this restaurant. Do not come here on special occasions because they are not prepared or staffed for what they know will be a busy day. Two other tables left before us,...