QDOBA Mexican Eats — Restaurant in Lansing Charter Township

Tried Everything & All of it Great! Of course, I have my favorites like the Bohemian Veg Tacos and the Loaded Tortilla Soup. But, I have tried all of the menu items and found the flavors, quality ingredients and lots of options available for toppings to make this one of my favorite places to eat. My husband is diabetic and QDOBA is the only place I can grab dinner to go and stay within his very strict dietary requirements without sacrificing taste and quantity. At 6'1, he needs a substantial amount of protein, but a hunk of meat isn't very appealing every day of the week. QDOBA lets me order double meat, add lots of grilled vegetables, a variety of cheeses, beans and salsa to create a much more interesting dinner than I could. I would have to spend an entire day in the kitchen to prepare all of these items, but it only takes me a few minutes to place an order and choose what he likes and dinner is served. That's a five 🌟 option in my book! This is a cafeteria line style restaurant so that you can create a different taste everytime you visit or you can create your favorite combination every time you go. It's a Win-Win for me no matter how you roll. If you like Mexican food you...

I ordered a burrito bowl with Uber eats. I’ve ordered the same entree several times and have always received chips with my order ( for free as it says on the menu ). This particular time though- ( Feb 12th 2021 @ 8:30- unsure who the manager was bc she refused to tell me her name so I could address it with a different more helpful manager) - I did not receive chips. So I call up there and am told that chips need to be requested in the notes on the order (???) I said I’ve never had to do that in the past. Her response was “well yeahhh and I don’t see anything in the notes sooo” I said “ okay well is there anything u can to to compensate?” She said “ well no bc u didn’t ask for chips.” At this point I’m irritated- she has a snotty attitude so I say “ maybe I need to speak with someone else or call corporate-can I have your name?” Her response was “ I don’t have to give u my name and we’re a franchise. Chips don’t come free unless you ask. Have a good night.” Lol... wow. Terrible service. Terrible attitude. I won’t spend my money there...

Purchased food with my fiance last night, ordered a burrito and 3 tacos. Portions on everything were sad, especially the tacos. I asked an employee to add more meat because of the lack of it, they proceeded to tell me that extra meat is $2.50 which I could not believe because of the paltry amount already on there. So I have to pay extra to receive what would be considered a regular portion of taco meat from an actual taqueria? Decided not to pursue the issue because we were hungry and I will not pay extra money to receive average service. Photo included of a taco, when folded it was more a taquito and less a taco. Working in restaurants, I can tell when employees stop caring, these employees did not care at all. Its quite easy to see when something is lacking and fix it for the customer because its an easy fix. From other current reviews, it seems this QDOBA is seriously lacking professionalism and will not change anytime soon. Will not be returning. Will order from El Oasis, Acapulco, hell even taco bell before I return...