Church's Texas Chicken — Restaurant in Laredo

Hmm. Let's see... Just ordered a chicken sandwich with bombers and a #1. After taking 15 minutes (drive thru), I go home and decide to taste the mash potatoes. I found it had a weird after taste, but I thought it was just me. So, my wife tasted it and thought the same thing. The chicken sandwich was sloppy. My two piece chickens were greasy and tasteless. But hey the bombers were good. I guess when your employees just stand around and talk while customers are waiting, food doesn't come out the way it should. I blame management. What a shame. I don't really like Churches so I decideded to give them another chance....

Pathetic! On 7-31-23 at opening we ordered chicken. The lady actually said it would take 17-20 minutes.this is at opening. So either management lacks common sense or management needs to re- train it's employees. How in the world do you not know you need to have food ready to serve, especially the specials , at opening. You don't go through a drive thru at opening, make your order and be told it'll take 20 minutes!! And I was the only one there. Was not busy. Gosh, you know what time you open have chicken ready!!! So we drove to Popeyes around the corner and guess what? They had chicken...

Food and service was great but the environment is unbearable. I spoke with a couple of customers and they mentioned that they have stopped by to get food because its not possible to dine in anymore. I check if there was any air to cool off the lobby but its off as if its not working at all anymore. When speaking to one of the workers they mentioned that its not working for the past 5 months already which is a hazard to work on these...