Jimmy John's — Restaurant in Laredo

On Saturday, May 10, at 2:30 pm, my husband and I visited JJ Sandwich Shop, located at 1408 McPherson, Laredo, TX, for lunch. Our experience was severely marred by the poor customer service and egregious disregard for sanitation displayed by the employees. When placing our order, the employee's response to my husband's inquiry about cheese options was abrupt and accompanied by a smirk. My husband ordered a turkey sandwich, and I ordered a chicken sandwich to eat in, but the employee neglected to provide me with a receipt. The situation escalated when my husband observed an employee engaging in unsanitary behavior, which he politely brought to their attention. However, his concerns were met with disdain, smirks, and eye-rolling. My husband subsequently requested a refund and cancellation of his order. As we exited, the employees directed derogatory comments and laughter at us. This experience led me to advise others against visiting JJ Sandwich Shop if they expect a basic level of customer service and adherence to...

Not even a complainer in the slightest, but we put in an online order, and our order was wrong. Then when we called to let the store know, the manager was combative and said he made the sandwiches personally and there was no way they were wrong. when we went to get our corrected orders, the staff didn't apologize and seemed bothered he had to make them again and his attitude was very flat. I absolutely love JJ's and understand it was close to closing hours, but being a former employee of JJ's I know it doesn't take long to remake a Sammy. Still love JJ's but the staff in...

Jimmy John's is my go-to spot for delicious and family-friendly dining. The food consistently impresses with its fresh ingredients and bold flavors. The convenience of their quick service aligns perfectly with my on-the-go lifestyle, and I appreciate the efficiency without sacrificing taste. The family-friendly ambiance at the location enhances the overall dining experience, making it a welcoming choice for all. From their signature sandwiches to the variety of options, Jimmy John's never disappoints, and I find myself returning for both the tasty food and the...