WingHouse Bar & Grill — Restaurant in Largo

I hadn't been to this Wing House for several years, but it used to be great. Sadly, it's very clear that no one is managing this location with any concern for profitability or customer experience. We walked in and stood by the front door. There were 4 people at one table and one person sitting at the bar. 3 employees were standing by the bar having an intense, personal conversation. One finally walked over to us, grabbed menus and motioned us to a table. No greeting. Another comes over a few minutes later and takes our drink orders. I go into the ladies room to wash my hands and it is a MESS. There is no excuse. It was 3:45 in the afternoon and the employees were standing around and doing NOTHING. The trash was overflowing onto the floor. The sink was so filthy that it looked like someone had washed dirty shoes in it and the floor was so sticky that my shoes were sticking to it. I didn't go into a stall, but I'm sure it wasn't any better. The whole place was a mess. The front doors were so gross, it looked like they hadn't been wiped down in weeks, as well as the windows. As we sat waiting for our food more and more employees arrived. Some walking thru the dining area with various food bags from OTHERS restaurants. They all emerged from the back room later, dragging themselves thru the dining room, no smiles and all just looked miserable. I had ordered a margarita that tasted like it was a total premix with the lowest quality tequila available to man. It had very little ice in it, which contributed to the slimy exsperience. Our salads were good. They were very large and when we asked for extra blue cheese dressing, we were charged extra for the tiny prepackaged cup. The salads came w/ 2, but the large salad really needed more. Since this is a wing restaurant, you'd think a good quality blue cheese dressing would pretty much be on tap. The staff was not engaged in the restaurant at all. I don't know why, with all of the standing around, someone couldn't have picked up a rag and cleaned the doors and tables or why the bathroom trash cans were flowing onto the floor. Or why someone hadn't run at least, a vacuum over the rugs. The whole place just reeked of "no care" whatsoever. Years ago this restaurant was run with high efficiency. It was clean and the staff was friendly and energetic. Clearly, no one that gives a damn has walked through it in a long time. This was a sad experience. I hope someone takes over and brings it back. It wouldn't take a lot to clean it up and recalibrate the quality of products and cheer up the staff to breathe life back into what was once a great restaurant and place to...

I had the absolute pleasure of dining at the Wing House in Largo, FL, and I cannot express enough how amazed I was by the exceptional service provided by Kimberly and Paula. From the moment I walked through the door, their warm and friendly demeanor made me feel right at home.

Kimberly and Paula went above and beyond to ensure that my dining experience was nothing short of extraordinary. They were incredibly attentive, always ready with a smile, and their knowledge of the menu was truly impressive. They patiently guided me through the extensive options, offering their personal recommendations and answering all of my questions with enthusiasm.

Not only were Kimberly and Paula attentive, but they were also incredibly creative in accommodating my specific dietary needs. They took the time to understand my preferences and offered innovative alternatives that were both delicious and satisfying. Their attention to detail and willingness to go the extra mile truly exceeded my expectations.

What impressed me the most about Kimberly and Paula was their ability to anticipate my needs throughout the entire dining experience. They seamlessly timed the service, ensuring that my food arrived promptly and that my glass was always full. They effortlessly balanced attentiveness with giving me the space to enjoy my meal, making me feel truly cared for.

In addition to their exceptional service, Kimberly and Paula's genuine friendliness was contagious. Their warm personalities created a welcoming atmosphere that made me feel like a valued guest. They took the time to engage in friendly conversation, making my dining experience not only enjoyable but also memorable.

I cannot recommend Kimberly and Paula at the Wing House in Largo, FL enough. Their exemplary service, creativity, intelligence, and friendly nature truly set them apart. They made my visit unforgettable, and I am already looking forward to my next dining...

UPDATE 06/21/24 - This is a completly honest review. I frequent restaurants and bars many times a week. I recently had the opportunity to visit the Largo Wing House location with some friends.

I had the pleasure of being served by a beautiful young lady, Courtney, WOW. This young lady not only served us but was like a "kitchen expeditor" for the whole restaurant. I was totally impressed.

Courtney is an incredible server with a fantastic personality, plus a food expeditor and barback/dishwasher.

Wing House, you are very lucky to have her as an employee.

Will I be back? Only if Courtney is my server 😎

UPDATE 05/03/24 - I decided to try WH again. To my surprise I had two incredible servers this evening, Courtney and Makenzie. These two young ladies were absolutely incredible servers with a very refreshing attitude. Will definitely return to sit at their table.

As the founder of Clearwater Beach USA FB Group I can certainly appreciate the importance of great service 😎

Update 4/16/24 - I scheduled a meeting with the new owners two weeks ago to covey my thoughts on how they can improve their business which has been on a steady decline. I talked to the new Regional Director, Jose, who confirmed our meeting for 4/16/24. I showed up at Largo 20 minutes early. 3:00 pm, no show. 4:00 pm no show. WOW, all talk. No surprise. Very disappointed in Jose and the new owners. Good news....Hooters ROCKS. Ive been an avid customer of WH since 2009. I've seen a lot of changes since then. My friends and I often visit WH Largo, why? We spend every night enjoying the company of one of our favorite bartenders, Samantha.This young women is the definition of "superior service with a smile". If any restaurant/bar could clone Sam, it would guarantee their success. Thank you WH management for having Sam behind the bar. As long as she is bartending at WH, we will be faithful...