China Wok — Restaurant in Largo

Terrible food. Makes you extremely sick after you eat it and it's no wonder due to the fact that they wear no hand protection or wash their hands before or after preparing your meal. Watch them closely and insist that they wear gloves or else you will be extremely ill the next day. Their service is terrible, only the owner, his son, and the owner's brother are the only ones who speak any relative amount of English, which is fine, but getting specific orders done is usually a hassle with them because they will lie and say that your order was made to your request, just to cover up their lack of service.

The restaurant is an absolute mess, with weeks old rice on the ground that's hardly swept (only but once a day according to the owner) and if you're lucky you should be able to sit at a table that isn't caked with someone else's droppings such as duck sauce and the residue left behind from a previous customer.

Their delivery is, however, mediocre. The delivery system is formed around which customers will make the owner the most money and sometimes you will be left waiting an hour to an hour and a half for your food, which will have been sitting in a vehicle for that entire time. They don't have enough delivery driver's which is apparent since the owner will deliver most of the food, so expect to wait much longer than the 45 minutes they tell you over the phone if you live 15-20min away from the store. In most cases, if you live close to China Wok (Belcher & Ulmerton) you will receive your food on time and very hot.

I rate China Wok 1/5, which most likely won't matter because people will eat the slop no matter what, but if you are a respectable person who values their health and would rather not have their patience tested by this Chinese restaurant, I would highly recommend eating at one of the dozen other Chinese restaurants in the area because China Wok is most definitely not the "best Chinese food delivery in Largo", if anything mediocre and should be a concern to the...

I ordered online a small shrimp & lobster sauce and chicken rice soup. When I arrived I was told that they didn’t have shrimp. I asked for some chicken but the woman said that it wouldn’t taste good mixed with the lobster sauce. I then continued to ask for some chicken as the shrimp with lobster sauce had no shrimp but I was still paying full price. The woman gave me menu and told me to choose something and I asked if it would be free and she said no. I then thanked her and left. I lived and worked in China for five years and speak Mandarin Chinese. Most of the conversation with this woman was in Chinese as it was easier to communicate for us both as I couldn’t initially understand her. Also out of courtesy I spoke Chinese so the other customers couldn’t understand to avoid any issues. Honestly if you can’t provide something that you advertise AND a customer pays for you should either give them a discount or something additional to show your appreciation for their business. During my time in China it was standard and acceptable to not have something on the menu but you are in a different country and different culture now. Customer service is very important here and should be addressed as such. It’s not about the money it’s about the feeling of not being appreciated despite speaking your mother language. Please take this into consideration for the next time something...

Rude rude rude.

Ordered food for a staff meeting from their online ordering system because every time I called, the number went straight to a busy tone and I couldn't get a hold of anyone.

After placing my large order, I was told I would be contacted by the restaurant to make payment and that my estimated delivery time was 12:40 ( I ordered around 11:55 a.m.) This seemed like a very reasonable wait time for lunch delivery for a large order so I was fine with that. However, I didn't get a call from the restaurant until 12:24 and the person I spoke with said the order would be another 45 minutes to an hour from that point.

When I tried to tell the woman that our online receipt said a delivery time of 12:40, the woman immediately got defensive and told me she had just received our order and that it was a lot of food and that there was no way she was going to be able to get it to us in the time frame that we were told.

When we tried to cancel the order, she claimed that it was already in the process of being cooked and that they couldn't cancel it.

If you're going to use the technology for online ordering, maybe make sure you know how to use it and that it is giving accurate delivery times to your customers. We now have to wait an additional hour and will not have our food in time for the...