Pizza Hut — Restaurant in Las Vegas

I recently had an incredibly disappointing experience with Pizza Hut that left me questioning their competence and commitment to customer satisfaction. Not only did they forget to include one of the pizzas in my order, but the quality of the pizzas we did receive was abysmal.

First and foremost, I was shocked to discover that a pizza was missing from our order. It's basic customer service to ensure that all items are included, especially when customers are paying for them. This mistake not only inconvenienced us but also disrupted our entire meal plan. The lack of attention to detail and care is simply unacceptable.

As a long-time customer, I expected better from Pizza Hut. Their failure to deliver a complete order and their lackluster pizza quality has left a sour taste in my mouth. It's frustrating to see a once-reliable pizza chain fall short on the most basic aspects of customer service and food preparation.

I sincerely hope that Pizza Hut takes this feedback seriously and addresses the issues at hand. They need to reevaluate their processes, improve their quality control measures, and ensure that their customers receive the level of service and quality they deserve. Until then, I will be exploring other pizza options in my area, as my trust in Pizza Hut has been severely shaken.

I urge potential customers to proceed with caution when ordering from Pizza Hut. If you value a complete order and expect a well-made pizza, it may be wise to look elsewhere. Pizza Hut has a long way to go in order to regain the trust and loyalty of disappointed customers...

I ordered a pizza for pickup, went there and got it no problem however when I got home I find that the pizza is made incorrectly. I asked for pepperoni and olives on the entire pizza and then mushrooms only on half. What I got was a pizza with pepperoni and olives on half and mushrooms on half. I didn't realize this until I got home which makes me think that they should have shown me the pizza before I even left to make sure that was correct. However even before that, it should have been verified over the phone just to be sure but the order was correct. That was never done. I called once I got home and told them about what happened and I was told I could go in anytime and get it fixed. Now a couple days later when I called to get it remade, the manager, Kenny says "oh we can't do it now it's been too long. " I ordered this pizza I literally like two or three days ago. I don't understand how it can be too long of a time span for this pizza to be remade when it was made incorrectly in the first place. This is one pizza we're talking about, not multiples, and I can't even get it remade since it was their mistake. This Pizza hut is close by me, it's by my house, and I have ordered from here many times. I will never go here again and I don't think you should either if they're going to be doing such a...

The Pizza Hut at 931 S. Rainbow got my order wrong and when I called I was sorry, nothing I can do. It was supposed to be stuffed crust but when the kids got the crust, it was just crust. But since half the pizza was eaten, nothing could be done. One slice for four people, how else are we going to find out until it gets to the end? The worker Rohelio was was standoffish and completely blew me off. To top it off, the store was using door dash instead of a delivery driver, which I didn't know, and he apparently didn't want to get out of his car to deliver the pizza so he called me to walk out of the apartment complex to get it from him and he reached down to the floor of the car to get my food. Disgusting! I should have just turned it away at that point. The end of my Pizza...