Teriyaki Boy — Restaurant in Las Vegas

This was our second time here. I was excited to find this location as it's next to our gym & is one of the few places you can get a bowl with tofu & veggies for a reasonable price. We ordered 2 build-a-bowls, one chicken & one tofu.

Pros: The quality of the ingredients is decent, fresh veggies, steamed rice & seemingly good quality of meat The price is reasonable, under $30 for two people to eat The place is clean with plenty of seating

Cons: As others have mentioned, the wait time is really long. Especially considering that 90% of the food is essentially pre-made, there's no reason we should be waiting over 20 minutes for our order & in fact, we waited double that. There was only 1 person in line in front of us. We ordered just after 12pm & did not get our food until almost 1pm, meaning we waited at least 40 minutes for our food To top it off, by the time we got our food, it wasn't even hot I'm not a big stickler for cross-contamination, but they cut the tofu on the same board with the same knives as the meat & there was a piece of steak in my bowl The ingredients themselves (rice & veggies) are pretty bland & they count on the sauce to carry them, which can only take you so far I ordered a Thai tea & he didn't ask if I wanted it iced or blended, which I guess I should have clarified, but their drink menu was down so I didn't remember that blended was an option. He gave it to me blended, which wasn't what I wanted, but I just kept it because we had already been there for so long It was very hot in the restaurant & there was no music or anything playing, which makes a long wait feel even longer

A few simple changes could make the whole experience a lot better - AC & music would really help make the wait a little more bearable.

The staff could use a training session in prioritizing tasks so they're better equipped for whatever rushes they get - I watched them rushing around frantically, but they weren't getting very much done. I witnessed them even running into the back & out again with the same thing in their hands.

I would say order ahead online, but they had a woman who came in after us to pick up an online order & she was still waiting by the time we left.

Overall, I'm open to giving this location another chance, but I'm keeping my hopes &...

Just left this location. Stopped to order in-store. Restaurant was nice and clean and had great air conditioning.

2~STARS for Atmosphere

I reviewed the menu thoroughly and in basic short hand it read:

Build a Bowl for $7.50 Choose a base, protein and sauce. Any protein other than chicken was an additional up-charge of various prices up to $6.25 and the base up-charge to noodles was $1.00.

I ordered a bowl, with noodles and chicken. The math on that is: $7.50 (basic bowl) + $1.00 (noodles) = $8.50 (total) + $.71 (tax) = $9.21 (total) + $2.00 (tip) = $11.21(final total)

Why was the total on the register after all of that $14.82?

You people are adding additional tips or something to change the amount owed, hoping that the customers will not notice.

I loved that you greeted me and were super kind, but I can not give you 5~STARS when you snake people.

And, although it's no big surprise to me now, you didn't give me a receipt. Probably to hide your thievery.

1~STAR for Customer Service If I could put a 0 I would.

Next, the noodles were mushy and the chicken tasted like it was cooked on a dirty grill. I will not be eating the bowl or requesting a refund, I am just simply PROMISING to NEVER eat at another one of your restaurants.

1~STAR for Food If I could put a 0, I would.

You two young men, both the cashier and the cook, have spoiled it for ALL Teriyaki Boy locations. You should be ashamed of yourselves and you will be after this.

Yours...

The most recent time I went was a horrible experience. I placed the order through their website and after it gave me a time that everything would be done at, I arrived 10 minutes after so I would not have to wait any since I know things aren't usually done right on time. But I was left to wait 20 minutes after the time it said it would be ready. The food quality this time was so bad. The next day my fiance and i felt so sick. And whoever made my bowl added an entire HANDFUL of minced garlic to a single bowl. I tried my best to pick put the excess garlic since it was a ridiculous amount but it was still too garlicy. I took a picture of how ridiculous it was. The only reason for 2 stars is because I've been there before and it was actually much better. There was 2 cooks that used to work there that made it so good. Unfortunate if they're not there anymore. They...