Wendy's — Restaurant in Las Vegas

Horrible. Been eating at Wendys for decades, spent enough money there to buy a fishing boat and never had a bad experience until this one. Chili was so bad we couldn't eat it. Diet coke tasted like cherry coke, fries were cold and the girl on the register was unable to use the app deal for double stack for $1. I added bacon and she told me it went up to $5. So $4 for a piece of bacon. After all her hollering to the back for help and nobody would help and people lining up behind us, we just ordered a double combo for $11

Bathrooms required codes to get in and then no deadbolt to keep others out and no enclosed stalls. So while you're sitting on the toilet in open space, anyone can walk in (using the code) and be face to face with you doing your business.

The store was clean but empty, nobody was there and it was lunchtime. Overall, it was just all a mess and unpleasant experience, primarily because the register girl and point of sale, she just was incompetent, rude and seemed like she was...

I have ate at a lot of Wendy's in a lot of different towns and states and never had this bad of experience!! Service was awful! The place was dirty. The restroom had no toilet paper. There was one person attempting to clean tables, which required cleaning. They were out of bacon, out of tomatoes, and out of ketchup in the dispensers. They did not offer discount for sandwiches which usually had both avocado and bacon on them, like on the Avocado BLT Chicken Sandwich, which we ordered 2 without knowing they did not have tomatoes as well as bacon. When told they were out of ketchup, they handed people ketchup instead of filling it up. When told about toilet paper it took ten minutes to have any put into restroom. Customers were lost because only one person was working counter with 3 and 4 standing around doing nothing but talking and laughing with one another, so people left. I will not visit this Wendy's again. I hope this is the only...

This is the second time I've come to this restaurant and had to wait at least 10 minutes just for an employee to take my order. And both times I've been at the front of the line waiting that long. Everybody stand around in the back gossiping or talking and not doing anything. And they all turn and look at us to see my family standing there waiting to order food. The line gets backed up to the door because the only one employee who actually works hard is disabled so everyone else takes advantage of her and makes her do everybody's else's work, which is most likely the biggest contribution of the super slow service. And each time the excuse was "we're in the middle of shift change." But both times I've come are at different times in the evening.Manager doesnt even acknowledge our complaints and just pretend like she didnt hear it.

UPDATE: They forgot chicken nuggets, two lemonades, and my food was cold. Never...